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Head of Operations for a Calibration Services Company

2 months ago


Long Eaton, Derbyshire, United Kingdom Trescal LTD Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Trescal LTD. As a key member of our operations team, you will be responsible for managing the calibration and repair activity within our branch, ensuring that our engineering departments deliver a first-class service to all customers.

Key Responsibilities
  • Manage the calibration and repair activity within the branch, ensuring high-quality service delivery
  • Train, coach, and mentor the engineering departments to ensure they meet our service standards
  • Develop and implement processes to improve efficiency and productivity
  • Collaborate with cross-functional teams to achieve business objectives
  • Monitor and analyze key performance indicators to inform business decisions
Requirements
  • Technical qualifications such as degree, HND, HNC, NVQ/BTEC Level 3 or above
  • Proactive approach towards key decision making for the business
  • Proficient in Excel, PowerPoint, and Word, and internal software systems
What We Offer
  • Competitive salary
  • Continuous development and training plan
  • 25 days holiday and the option to buy/sell days
  • Flexible working options
  • Employee well-being programme
  • Medical Health Cash Plan
  • Pension and Life Assurance Scheme