Assistant Shop Manager

3 weeks ago

Long Eaton, Derbyshire, United Kingdom Company Shop Group Full time
Job Title: Assistant Shop Manager

At Company Shop Group, we're committed to reducing food waste and supporting our communities. As an Assistant Shop Manager, you'll play a vital role in leading our retail operations and ensuring our stores deliver exceptional customer service.

Key Responsibilities:
  • Support the Store Manager in leading the team to achieve store standards, key performance indicators, and excellent customer service.
  • Ensure all team members adhere to Company Shop Group policies and procedures.
  • Uphold Food Safety and Health, Safety & Environmental policies and practices, promoting a culture of good HSE practice.
  • Work closely with the Store Manager to deliver retail excellence in achieving sales budgets, KPIs, and productivity models.
  • Manage financial transactions, assist members, and process payments correctly.
  • Be responsible for opening and closing the store, ensuring it's ready for trading.
  • Manage colleagues, including rota/payroll management, regular 121s, absence monitoring, and disciplinary/grievance issues.
  • Lead and develop team members to deliver performance against plan and ensure they deliver their tasks.
Requirements:
  • Proven management experience in a retail environment, managing a team of colleagues.
  • Ability to work well under pressure, maintaining a can-do, helpful attitude.
  • Excellent time management/organisational skills and ability to work to strict deadlines.
  • Food Safety - Level 1 and Level 2 qualifications.
  • Flexibility and adaptability to support the needs of the business.
What We Offer:
  • Competitive salary.
  • Free membership to Company Shop for you and 10 x nominees.
  • Annual Flu Injections, high street & leisure vouchers, and on-site Parking.
  • Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday.
  • Employee Assistance Programme - Grocery Aid.
  • Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
  • Contributory pension scheme with death in service benefit.

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