Operations Manager

3 weeks ago


Long Eaton, Derbyshire, United Kingdom GPW Recruitment Full time
Operations Manager Job Description

We are seeking an experienced Operations Manager to join our team at GPW Recruitment. As an Operations Manager, you will be responsible for managing the calibration and repair activity within our branch, training, coaching, and mentoring the engineering departments, ensuring delivery of a first-class service to all customers.

Key Responsibilities:
  • Oversee the engineering processes within the branch.
  • Automate production processes and improve the productivity of the labs.
  • Provide a strong customer service focus for both internal and external customers.
  • Reduce subcontracting expenditure and reduce the number of sub-contractors.
  • Work with the site QHSE Coordinator to ensure that mandatory and legislative QH&S/HS&E aspects of work are implemented at all times.
  • Oversee local satellite sites with remote staff and ensure they form part of normal daily operations.
Requirements:
  • Recent management, head of laboratory, or supervisory experience within calibration, manufacturing, or engineering setting.
  • Technical qualification such as degree, HND, HNC, NVQ/BTEC Level 3 or above.
  • Previous account management, customer, or stakeholder-facing experience.
  • Excellent communication skills at all levels, both verbal and written.
  • Self-starter, resourceful, flexible, responsive, detail-oriented, and possess a good work ethic.
  • Proficient in Excel, PowerPoint, and Word, and internal software systems.
Desirable Skills:
  • Extensive calibration knowledge, ideally UKAS certification.
  • Knowledge of Windows-based laboratory automation software.
  • Technical experience over a number of different disciplines within the industry.
  • Proven ability to build strong working relationships internally within the management team.
  • Experienced line manager with performance management expertise.
  • Change management - proven experience in implementing and driving change to increase efficiency and productivity.

We are looking for a dynamic and hands-on Operations Manager who can demonstrate leadership, motivational, teamwork, and change advocate abilities. If you have the required experience and skills, please click on the apply now button.


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