Front Office Lead

4 weeks ago


Belfast, United Kingdom bullitt Full time
Become a part of our dynamic team at Bullitt Hotel Belfast

We are in search of a Front Office Lead to assist the Front Office Manager in overseeing all front desk operations. This position entails:

  • Managing Front Office activities to guarantee outstanding guest experiences
  • Efficiently recruiting and training team members
  • Providing support to the night shift team
  • Addressing customer grievances and managing sales inquiries
  • Enhancing revenue through effective up-selling techniques
Key Qualifications:
  • Proven experience in front desk roles
  • Prior experience in a supervisory or managerial capacity
  • Commitment to delivering exceptional customer service
  • Detail-oriented with strong organizational abilities
  • Capability to lead, manage multiple tasks, and make informed decisions
  • Willingness to work flexible shift patterns
  • Ability to thrive in high-pressure environments
Preferred Qualifications:

Familiarity with Protel or similar hotel management systems is advantageous.

Join our team and benefit from a competitive salary, flexible working hours, paid breaks, opportunities for learning and development, team-building activities, company discounts, and more. If you believe you possess the necessary skills, we would be eager to meet you.

Compensation: £12.00 per hour

Bullitt Hotel is committed to being an Equal Opportunities Employer.


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