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Front Office Supervisor

2 months ago

Belfast, Northern Ireland, United Kingdom AC Marriott Belfast Full time

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge family, you will have access to a suite of benefits that include

  • Hotel discounts portfolio wide Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks Allowing you to take time off for key life events.
  • Volunteer days Up to two days per year to support a charity of your choice
  • Starting salary above NMW

A day in the life of

As Front Office Supervisor you will lead the Front Office operation, always ensuring the delivery of an exceptional guest experience and ensuring all customer enquiries and requests for bookings are dealt with promptly, courteously, and efficiently, always achieving the best revenue streams. you will also oversee all recruitment and continual development of the front office team ensuring departmental objectives for the team are set and feedback is provided on a regular basis.

Based in the AC Marriott Belfast you will be part of a team of passionate people who know that being the best doesnt always mean working around the clock.

What do we need from you?

To be successful in this role, the ideal candidate will have previous experience in a similar role and will also have knowledge on opera. The ideal candidate will aslo have strong customer service skills.

Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.

Connect to the city in a new way at AC Hotel Belfast, an urban retreat in an exceptional riverside location. Explore Belfast on foot with Titanic Belfast, City Hall, Belfast Waterfront, SSE Arena and the shops of Victoria Square a short walk away. Built from the ground up with a designers' eye, the contemporary bedrooms have thoughtful touches of luxury with king size beds, Nespresso coffee makers, glass enclosed double showers and purposeful technology including free high-speed internet access and 49 inch TVs. Guests also enjoy an AC Fitness Room, 24hr room service and can opt for a delicious continental or cooked breakfast. With 2 meeting rooms, an AC Lounge, riverside terrace and all-day dining, the hotel provides the perfect co-working space and when day turns to night the restaurant Novelli at City Quays will excite, as multi-Michelin-starred chef Jean-Christophe Novelli brings his flare to the dining experience, whilst expert bartenders serve up local knowledge with craft beer and cocktails.

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