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Front of House Supervisor

4 weeks ago

Belfast, United Kingdom Sports Direct Full time
Front of House/Door Supervisor Opportunity at Sports Direct Belfast

We are seeking a highly motivated and experienced Front of House/Door Supervisor to join our team at Sports Direct in Belfast. As a key member of our store team, you will play a vital role in ensuring the safety and security of our customers and staff, while also providing an exceptional shopping experience.

Your primary responsibility will be to manage the front of house area, ensuring that it is secure, welcoming, and free from risk. You will work closely with the store team to identify and mitigate potential risks, and provide excellent customer service to our customers.

In this role, you will be responsible for:

  • Managing the front of house area, including the entrance, reception, and surrounding areas
  • Ensuring the safety and security of customers and staff, including conducting regular risk assessments and implementing measures to prevent loss
  • Providing excellent customer service, responding to customer queries and concerns, and resolving issues in a professional and courteous manner
  • Working closely with the store team to achieve sales targets and improve customer satisfaction
  • Identifying and communicating risks, completing safety and security checks, and reporting information to the store manager

We are looking for a candidate who is:

  • Experienced in a retail environment, with a strong understanding of customer service and sales principles
  • Committed to working as part of a team, with excellent communication and interpersonal skills
  • Self-motivated and able to work independently, with a strong attention to detail and ability to prioritize tasks
  • Able to work in a fast-paced environment, with a strong ability to adapt to changing circumstances

We offer a competitive salary, excellent benefits, and opportunities for career development and growth. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we would love to hear from you.

Key Benefits:

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Excellent customer service training and support
  • Collaborative and dynamic work environment

How to Apply:

If you are interested in this exciting opportunity, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you