Training Coordination Specialist

3 weeks ago


Durham, Durham, United Kingdom SERVACE SOLUTIONS LIMITED Full time £26,000

Role Overview:
As a Training Coordination Specialist, you will play a pivotal role in facilitating the Apprentice residential training booking service. Your responsibilities will include:

Key Responsibilities:
1. **Issue Management:** Oversee the management of P2 issues according to established escalation protocols, ensuring that the team accurately logs issues in compliance with the agreed-upon procedures.
2. **Training Delivery:** Conduct comprehensive training sessions for hotels and clients on the ServAce learner booking platform, ensuring all users are proficient and confident in utilizing the system.
3. **Documentation Maintenance:** Regularly update and maintain training manuals for both hotels and clients, ensuring that all materials reflect the most current processes and information.

In this role, you will be expected to demonstrate a high level of initiative and support the team effectively, contributing to the overall success of the training program.

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