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Practice Manager

2 months ago

Bradford, Bradford, United Kingdom Moorside Surgery Full time
Job Summary

We are seeking a highly skilled and experienced Practice Manager to join our team at Moorside Surgery. As a key member of our leadership team, you will be responsible for the smooth and efficient operation of our practice, ensuring that we provide high-quality patient care and services.

Key ResponsibilitiesLeadership and Management

As Practice Manager, you will be responsible for leading and managing a team of administrative staff, non-clinical management of nursing staff, and ensuring that all relevant employment legislation is followed. You will also be responsible for securing funding, staff appraisal, recruitment, selection, and training.

Finance and Administration

You will be responsible for the book-keeping, petty cash, and other financial aspects of the practice, including payroll and NHS pension scheme arrangements. You will also be responsible for ensuring that all income and expenditure due to or made by the practice is received or recorded in the accounts of the practice, and preparing financial reports for the partners.

Information Technology

You will be responsible for the computer system, including organizing any maintenance and developments to the system. You will also be responsible for ensuring compliance with Data Protection legislation.

Patient Services

You will be responsible for implementing and maintaining systems to receive patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner. You will also be responsible for reviewing and updating the practice's information leaflet/website, practice publicity, and health education material.

External Relationships

You will be responsible for ensuring efficient internal and external communication, including being the focal point for contact with the primary care organization, solicitor, accountant, and other bodies.

Confidentiality and Health & Safety

You will be responsible for maintaining confidentiality and adhering to the practice's Health & Safety policy, including identifying and reporting hazards, and taking corrective action where necessary.

Requirements
  • Experience of working at senior management level
  • Excellent interpersonal skills and inspiring leadership
  • Experience of managing accounting procedures, including budget and forecasting, HR, patients, risk management, strategic development, etc.
  • Experience of managing multi-disciplinary teams
  • Ability to react and resolve multiple and diverse issues
  • Experience of performance management, including appraisal writing, staff development, and disciplinary/grievance procedures
  • Experience of successfully developing and implementing projects
  • Experience of workforce planning, forecasting, and development
  • Relevant facilities/health and safety experience
Desirable
  • NHS/Primary Care General Practice experience
  • Experience of working in a healthcare setting