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Facilities Management Coordinator

2 months ago

Bridgnorth, Shropshire, United Kingdom The National Trust Full time
Operations Support Coordinator

Overview

We are seeking a dynamic individual recognized for their outstanding organizational abilities and a passion for providing top-notch assistance to join our team as an Operations Support Coordinator.
Due to the requirements of this position, a valid UK driving license is essential.
Weekend work will be necessary on a rotational basis.

Work Environment

In this role, you will report to the property operations manager and be an integral part of the property leadership team, collaborating with department heads from various areas including Welcome, Gardens, Rangers, Collections, and Programming.

This position is based at a property that serves visitors at two locations. Our visitor numbers have increased significantly in recent years, making us one of the most frequented sites in the region.



Key Responsibilities

You will support daily operations and must be proficient in various IT applications while thriving in a fast-paced team environment. Your responsibilities will encompass a range of support services, including financial reporting, volunteer coordination, and administrative tasks. You will also manage compliance reporting and produce signage and interpretative materials. Additionally, you will oversee the accounting and processing for several car parks. As part of a dedicated team, your involvement will be crucial in ensuring our visitors enjoy an exceptional experience.

In this role, you will supervise a small team of facilities assistants and take the lead in optimizing our processes and procedures.

You will also participate in a duty management rota for the estate, demonstrating confidence and capability in addressing property-related issues as they arise. You will be required to travel between sites to respond to various emergencies.



Candidate Profile

To excel in this role, you should possess:
  • Relevant experience in a business support setting, with responsibilities in facilities or office supervision
  • Strong written and verbal communication skills
  • A collaborative team spirit
  • The ability to multitask and prioritize your workload with meticulous attention to detail
  • A willingness to work under supervision while also using your initiative for daily tasks
  • Advanced IT skills and adaptability across a broad range of software and social media platforms
  • A friendly and approachable demeanor


Benefits

The National Trust is committed to the principle of 'For everyone, for ever.' We strive to foster an inclusive culture where everyone feels a sense of belonging. It is vital that our workforce reflects the diversity of the communities we serve. We embrace and value differences, ensuring that all individuals are welcomed into our teams.


• Comprehensive pension scheme of up to 10% of basic salary


• Complimentary access to National Trust locations for you, a guest, and your children (under 18)


• Rental deposit loan program


• Season ticket loan options


• Electric vehicle lease scheme


• Employee discounts on various services including gym memberships and shopping


• Holiday entitlement of up to 32 days based on length of service, with an option to purchase additional leave, subject to criteria.


• Flexible working arrangements where feasible


• Employee assistance program


• Free parking at most Trust locations

For more information about the benefits we provide to support you, please inquire.