Rota Coordinator
3 weeks ago
The Staffing Coordinator role is a pivotal position within our company, Thewaitinggameltd. As a key member of our team, you will be responsible for developing relationships with our staff, providing training, and ensuring the right staff are booked onto the right events. You will receive comprehensive training and guidance from our experienced Staffing Managers, who will also serve as your line managers. During your initial 3-month probationary period, you will develop the necessary skills to manage weeks, communicate confidently with clients, and create financial projections. Following this period, you will be entrusted with your first client account to manage, and your performance will be rewarded with target bonuses. As you gain confidence in managing your first account, you will be given additional accounts to oversee, increasing your opportunities for earning bonuses.
Working Hours
The standard working hours for this role are Monday to Friday, 0900-1700. However, you may be required to be 'on duty' for up to two weekends a month. Your expected working hours will be 30-50 hours per week, although this may vary due to seasonal fluctuations and your duty status. You will also have access to a pool car for your convenience.
On duty refers to having possession of the duty phone and ensuring staff are aware of their responsibilities on the day.
Bonuses and Incentives
We believe that bonuses and incentives are essential for driving staff productivity and morale. This role offers the potential for bonuses, and we also provide unlimited holidays to compensate for the occasional weekend work.
Position Requirements & Attributes:
We welcome applications from all candidates, although those with experience in recruitment, customer service, or hospitality are preferred. You will need to be confident in communicating with clients and portraying a positive image of our company. Good people skills are essential, as you will be interacting with staff and clients regularly. Passion for conversing with people, staff training, and customer service is also crucial. Charisma and public speaking skills are beneficial, as is a drive to succeed and progress within the company. A good understanding of Microsoft Excel is necessary, as you will be using Google Sheets and similar programs frequently. You will also need to be willing to roll up your sleeves and contribute to the team's efforts when necessary. A full, clean driver's licence is preferred but not required.
Our Values
We have maintained our core values for over 10 years, and we are committed to upholding them. As an independent business, every team member plays a vital role in our success, and we are seeking like-minded individuals to join our team.
Salary
Based on experience
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