Customer Service and Administration Assistant
2 days ago
We are seeking a dedicated and proactive Customer Service and Administration Assistant to join our team at April Faith Recruitment Ltd. The successful candidate will be responsible for providing excellent customer service across various departments, including mobiles, broadband, phone systems, energy services, and merchant services.
The ideal candidate will have strong communication skills, both verbal and written, with a professional telephone manner. They will be able to manage multiple tasks effectively, prioritize workload, and work independently as part of a team.
Key Responsibilities- Handle initial customer inquiries via phone and email, providing prompt and effective assistance.
- Manage customer expectations by coordinating with the team and scheduling follow-up support if necessary.
- Process new orders and upgrades for customer accounts through our CRM system and online portals.
- Prepare and send electronic contracts (e-sign) for agreed products to customers.
- Communicate with suppliers to query and order items/products via phone and email.
- Package parcels for delivery and take them to the local post office.
- Enter job data into our CRM and billing system as required.
- Strong communication skills, both verbal and written, with a professional telephone manner.
- Ability to manage multiple tasks effectively and prioritize workload.
- Familiarity with CRM systems and online portals (training will be provided).
- Detail-oriented with excellent organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Competitive hourly rate.
- Training and development opportunities.
- Flexible working.
- Free Parking.
- Friendly and supportive work environment.
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Warrington, Warrington, United Kingdom April Faith Recruitment Ltd Full timeCustomer Service and Administration AssistantWe are seeking a highly skilled and dedicated Customer Service and Administration Assistant to join our team at April Faith Recruitment Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Customer...
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Warrington, Warrington, United Kingdom April Faith Recruitment Ltd Full timeCustomer Service and Administration AssistantWe are seeking a highly skilled and dedicated Customer Service and Administration Assistant to join our team at April Faith Recruitment Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Customer...
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Warrington, Warrington, United Kingdom April Faith Recruitment Ltd Full timeCustomer Service and Administration AssistantWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service and Administration Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Customer Service:...
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Warrington, Warrington, United Kingdom April Faith Recruitment Ltd Full timeCustomer Service and Administration AssistantWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service and Administration Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Customer Service:...
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Customer Service and Administration Assistant
2 weeks ago
Warrington, Warrington, United Kingdom April Faith Recruitment Ltd Full timeJob Title: Customer Service and Administration AssistantJob Type: Full-TimeLocation: Office BasedJob Overview:April Faith Recruitment Ltd is seeking a dedicated and proactive Customer Service and Administration Assistant to join their growing team. The successful candidate will be responsible for providing excellent customer service across various...
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Customer Service and Administration Assistant
2 weeks ago
Warrington, Warrington, United Kingdom April Faith Recruitment Ltd Full timeJob Title: Customer Service and Administration AssistantJob Type: Full-TimeLocation: Office BasedJob Overview:April Faith Recruitment Ltd is seeking a dedicated and proactive Customer Service and Administration Assistant to join their growing team. The successful candidate will be responsible for providing excellent customer service across various...
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Warrington, Warrington, United Kingdom April Faith Recruitment Ltd Full timeCustomer Service and Administration AssistantWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service and Administration Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Customer Service:...
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Warrington, Warrington, United Kingdom April Faith Recruitment Ltd Full timeCustomer Service and Administration AssistantWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service and Administration Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Customer Service:...
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Customer Service and Administration Assistant
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Warrington, Warrington, United Kingdom April Faith Recruitment Ltd Full timeJob Overview:April Faith Recruitment Ltd is seeking a dedicated and proactive Customer Service and Administration Assistant to join their growing team. The successful candidate will be responsible for providing excellent customer service across various departments, including mobiles, broadband, phone systems, energy services, and merchant services.Key...
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Customer Service and Administration Assistant
2 weeks ago
Warrington, Warrington, United Kingdom April Faith Recruitment Ltd Full timeJob Overview:April Faith Recruitment Ltd is seeking a dedicated and proactive Customer Service and Administration Assistant to join their growing team. The successful candidate will be responsible for providing excellent customer service across various departments, including mobiles, broadband, phone systems, energy services, and merchant services.Key...
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