Beauty Department Manager
1 month ago
About the Role
We are seeking an experienced Department Manager to lead our Beauty and Accessories teams within our new Flagship store in Leeds. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales, and ensuring the highest standards of visual presentation in-store.
Key Responsibilities
- Lead a large and diverse team of sales advisors, beauty experts, and brand managers in a fast-paced environment
- Drive and achieve individual and team objectives, meeting sales targets and KPIs
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
- Pro-actively engage with clients to develop customer loyalty and drive sales
- Own the planning and delivery of in-store events in conjunction with the store and brands
- Maintain high standards of visual presentation in stores, ensuring drawers and counter displays are kept clean and tidy
- Support with stock counts and other operational duties
- Lead by example to support and coach the Beauty Ambassadors
- Support the store management team and develop strong relationships with brand representatives
Requirements
- Experience working with large teams in a fast-paced environment
- Luxury Beauty experience is essential
- Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels
- Proven background in a retail management role
- An interest in Luxury Fashion and Beauty brands
- Able to demonstrate the ability to provide inspirational, authentic, and personalized customer service
- Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
About Us
Frasers Group is a leading retail company that is reimagining the industry. We believe in taking risks and pushing boundaries to deliver exceptional customer experiences. As a member of our team, you will have the opportunity to work with a diverse range of brands and products, and to develop your skills and knowledge in a fast-paced and dynamic environment.
What We Offer
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission-led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme
- Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
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