Beauty Department Manager

1 month ago


Leeds, Leeds, United Kingdom Frasers Group Full time

About the Role

We are seeking an experienced Department Manager to lead our Beauty and Accessories teams within our new Flagship store in Leeds. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales, and ensuring the highest standards of visual presentation in-store.

Key Responsibilities

  • Lead a large and diverse team of sales advisors, beauty experts, and brand managers in a fast-paced environment
  • Drive and achieve individual and team objectives, meeting sales targets and KPIs
  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in beauty
  • Pro-actively engage with clients to develop customer loyalty and drive sales
  • Own the planning and delivery of in-store events in conjunction with the store and brands
  • Maintain high standards of visual presentation in stores, ensuring drawers and counter displays are kept clean and tidy
  • Support with stock counts and other operational duties
  • Lead by example to support and coach the Beauty Ambassadors
  • Support the store management team and develop strong relationships with brand representatives

Requirements

  • Experience working with large teams in a fast-paced environment
  • Luxury Beauty experience is essential
  • Outstanding communication skills and the ability to build relationships with both internal and external stakeholders at all levels
  • Proven background in a retail management role
  • An interest in Luxury Fashion and Beauty brands
  • Able to demonstrate the ability to provide inspirational, authentic, and personalized customer service
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment

About Us

Frasers Group is a leading retail company that is reimagining the industry. We believe in taking risks and pushing boundaries to deliver exceptional customer experiences. As a member of our team, you will have the opportunity to work with a diverse range of brands and products, and to develop your skills and knowledge in a fast-paced and dynamic environment.

What We Offer

  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme
  • Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands


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