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Senior Service Advisor
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Senior Service Advisor to join our team at Prima Ardelle Associates. As a Senior Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of service.
Main Responsibilities:
- Customer Service: You will be the primary point of contact for our clients, providing them with a positive and professional experience.
- Team Collaboration: You will work closely with our team to ensure that our clients receive the best possible service.
- Vehicle Booking and Repair: You will be responsible for booking in vehicles and advising clients on the duration of repairs.
- Motor Trade Knowledge: You will need to have a good understanding of the motor trade and be able to provide expert advice to our clients.
- Administrative Tasks: You will be responsible for completing administrative tasks, such as updating client records and processing payments.
Requirements:
- Customer Service Skills: You will need to have excellent customer service skills and be able to provide a positive experience for our clients.
- Teamwork: You will need to be able to work effectively as part of a team and contribute to the success of our business.
- Motor Trade Knowledge: You will need to have a good understanding of the motor trade and be able to provide expert advice to our clients.
- Administrative Skills: You will need to have basic administrative skills, including data entry and record-keeping.
- Full UK Driving License: You will need to hold a full UK driving license.
What We Offer:
We offer a competitive basic salary, generous commission structure, and additional benefits. We are committed to providing our employees with a positive and supportive work environment, and we are looking for someone who shares our values and is passionate about delivering exceptional customer service.
