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Debt Recovery Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom Office Angels Full time

About the Role

We are seeking a highly skilled Debt Administrator to join our client's finance team in Glasgow. As a Debt Administrator, you will be responsible for contacting customers regarding outstanding payments and building professional relationships to ensure timely payment collection.

Key Responsibilities

  • Contacting customers to discuss outstanding payments and build professional relationships
  • Producing customer statements and tracking payment status
  • Collaborating with the Customer Service team to resolve any issues or queries
  • Identifying potential customers requiring litigation activity
  • Managing overdue funds and ensuring timely collection

Requirements

  • Previous experience in administration or customer service
  • Proficiency in MS Office, particularly Excel
  • Excellent written and verbal communication skills
  • Ability to thrive in a fast-paced environment and provide exceptional customer service

About Our Client

Our client is a rapidly growing online retail company specialising in B2B sales. They value flexibility and work-life balance, offering the opportunity to work remotely and eliminating the daily commute.

What We Offer

  • No daily commute and the flexibility to work from your own home
  • In-depth and structured training programme to support your development
  • Occasional on-site working opportunities to interact with the wider team

Office Angels

Office Angels is an employment agency that puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more.