Support Worker in Slough

4 weeks ago

Slough, Slough, United Kingdom Look Ahead Full time
About the Role

We are seeking a highly motivated and compassionate Support Worker to join our team at Hope House in Slough. As a Support Worker, you will play a vital role in providing support and care to our customers, helping them to achieve their goals and improve their overall well-being.

Key Responsibilities
  • Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
  • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
  • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
  • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
  • Develop and maintain links with all key agencies and service providers in the local community
  • Empower customers to ensure they receive the service and benefits they are entitled to
  • Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
  • Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
  • Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
  • Adhere to Look Ahead's Policies and Procedures
  • Engage in learning and development activity to increase knowledge and skills
  • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
About You

We are looking for someone who is passionate about providing high-quality support and care to our customers. You will be a team player who is able to work collaboratively with colleagues and other agencies to achieve the best possible outcomes for our customers.

You will be a confident and articulate communicator who is able to build strong relationships with customers, colleagues, and other stakeholders. You will be able to work flexibly and adapt to changing circumstances, and you will be committed to ongoing learning and development to ensure that you have the skills and knowledge needed to deliver high-quality support and care.

What We Offer

We offer a competitive salary and a range of benefits, including annual leave, pension schemes, staff discounts, healthcare, and career progression opportunities. We are committed to providing a supportive and inclusive work environment that values diversity and promotes equality of opportunity.

We are a dynamic and forward-thinking organization that is passionate about making a positive difference in the lives of our customers. If you are a motivated and compassionate individual who is committed to delivering high-quality support and care, we would love to hear from you.

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