Outreach Support Worker

7 days ago

Lyndhurst, Hampshire, United Kingdom BRC Full time
Job Title: Outreach Support Worker

We are seeking a highly motivated and compassionate Outreach Support Worker to join our team at BRC. As an Outreach Support Worker, you will play a vital role in supporting individuals who are experiencing homelessness and rough sleeping in our community.

Key Responsibilities:
  • Engage with rough sleepers in locations around the community to build relationships and provide support.
  • Support a caseload of rough sleepers to access benefit, health, and welfare services.
  • Work alongside Homeless and Housing Advice Officers and the Supported Lettings Worker – Homelessness to provide a comprehensive support service.
  • Actively engage with rough sleepers with complex needs at their location.
  • Support clients to access benefit, welfare, and health services.
  • Support a small caseload of rough sleepers in the community who require practical support to access temporary accommodation or private rented accommodation to end their homelessness.
  • Work in partnership with Homelessness and Housing Advice Officers and other Support Workers to enable rough sleepers to follow a pathway toward an accommodation placement.
  • Accept referrals from the Service Manager – Housing Options and Homeless and Housing Advice Officers.
  • Ensure that clients are encouraged to work towards an agreed support plan, where appropriate, to help them meet their individual needs and goals.
  • Accurately record and update support plans, meeting notes, service user records, reports, and other relevant documentation and systems as required.
  • Ensure service users are fully aware of their rights and responsibilities.
  • Advocate on behalf of clients where appropriate.
  • Promote and facilitate client participation across the service and other relevant services required by the client.
  • Ensure clients have links to community and voluntary group supports.
  • Promote good working relations and communications with stakeholders, including colleagues.
  • Work with the client's Homelessness and Housing Advice Officer in the planning, organising, and reviewing of the client's support.
  • Liaise and establish good working relationships with all relevant external agencies to provide the best possible service for our clients.
  • Ensure all stats/information requested is supplied accurately and to the specified deadline.
  • Support other complex needs clients in Temporary Accommodation to sustain their accommodation.
  • Attend training, and team/development meetings as appropriate.
  • Assist with other duties as required by the Service Manager – Housing Options.
  • Provide cover for the Supported Lettings Worker – Homelessness as required.
Essential Requirements:
  • DBS within the last 12 months (must have original copy).
  • Provided support to those who are homeless and have substance misuse issues.
  • Driver with own car.

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