Lettings Portfolio Manager
6 hours ago
The Role:
We are seeking a highly motivated and organized Lettings Portfolio Manager to join our team at PMR. As a key member of our department, you will play a crucial role in the efficient running and development of our lettings operations.
Your primary responsibility will be to maximize the overall performance, compliance record, income, and profitability of our department. You will be dealing with the day-to-day tenant management of our residential portfolio, ensuring that all activities are in accordance with our service level agreements and industry best practices.
This role combines private property management and corporate private rental management, requiring excellent customer service skills and the ability to work effectively with clients, tenants, and contractors.
Key Responsibilities:- Coordinate the lettings process and minimize voids using local and specialist lettings teams.
- Ensure compliance and health and safety standards are met.
- Continually assess the allocated portfolio to identify areas for improvement.
- Attend corporate client meetings to discuss lettings strategies and report on void properties.
- Act as the primary point of contact for clients.
- Conduct regular property visits to all units within the allocated portfolio.
- Oversee repairs and maintenance as required, ensuring strict service levels are adhered to.
- SOURCE and instruct local sub-agents to optimize performance.
- Chase sub-instructed agents for return of signed documentation.
- Handle queries and complaints in a professional and timely manner.
- Prepare weekly, monthly, and quarterly reports.
- Work within budget constraints.
- Keep all processes and procedures up-to-date.
- Experience gained within residential lettings or residential asset management.
- High level of IT literacy and understanding.
- Highly motivated and organized individual.
- Excellent organization, prioritization, and time management skills.
- High level of attention to detail.
- Strong communication, influencing, and relationship skills.
- High levels of energy, drive, enthusiasm, and a passion for self-development and being an active and supportive member of a high-performing team.
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Peterborough, Peterborough, United Kingdom Property Management Recruitment Full time{"title": "Residential Lettings Portfolio Manager", "description": "Job SummaryWe are seeking a highly motivated and organized Residential Lettings Portfolio Manager to join our team at Property Management Recruitment. As a key member of our property management team, you will be responsible for the efficient running and development of our residential...
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Peterborough, Peterborough, United Kingdom Property Management Recruitment Full time{"title": "Residential Lettings Portfolio Manager", "description": "Job SummaryWe are seeking a highly motivated and organized Residential Lettings Portfolio Manager to join our team at Property Management Recruitment. As a key member of our property management team, you will be responsible for the efficient running and development of our residential...
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