Fleet Operations Coordinator

2 months ago

Edinburgh, Edinburgh, United Kingdom Europcar Full time

Job Overview

Europcar is seeking a highly organized and detail-oriented Fleet Administrator to join our team. As a key member of our operations team, you will be responsible for coordinating the delivery and collection of our vehicles to ensure exceptional customer service and minimize costs.

Main Responsibilities

  • Organize the delivery and collection of vehicles to maximize service standards and minimize costs
  • Source vehicles to meet customer bookings, working with the central fleet team and local branches
  • Ensure the accurate completion of all vehicle documentation on the in-house rental system
  • Organize repairs and warranty work to vehicles where necessary
  • Accurately complete all fuel documentation daily and ensure competent members of staff receive fuel deliveries in accordance with relevant legislation
  • Identify and report new business opportunities

Requirements

  • A full, valid clean driving license, with a minimum of 4 years driving experience is required
  • Reliable, flexible, positive, and professional
  • Good team player
  • Exceptional customer service skills
  • Ability to adapt to the needs of the business
  • Keen and enthusiastic nature

What We Offer

  • Competitive Basic Salary
  • Starting on 5.6 holiday (including bank holidays)
  • Enhanced Maternity Leave (subject to service and earning qualifications)
  • Pension
  • Discounted car hire rates across our network
  • 20% discount on EE mobile phone contracts*
  • Confidential legal and support service through BUPA
  • Career progression and development

About Europcar

Europcar is a leading car rental company with a strong presence in the market. We offer a wide range of vehicles and services to our customers, and we are committed to providing exceptional customer service.

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