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IT Support Specialist

2 months ago

Carlisle, Cumbria, United Kingdom David Allen Full time
Job Title: L3 IT Technician Apprenticeship

We are seeking a highly motivated and detail-oriented IT Technician Apprentice to join our team at David Allen IT Solutions. As an IT Technician Apprentice, you will play a critical role in supporting our clients' IT systems and ensuring their smooth operation.

About the Role

This is an exciting opportunity to work with a leading IT support company and gain hands-on experience in IT operations. You will be responsible for providing technical support to our clients, both remotely and on-site, and ensuring that their IT systems are running efficiently and effectively.

Key Responsibilities
  • Provide technical support to clients via phone, email, and remote access
  • Install, configure, and troubleshoot IT equipment and software
  • Perform routine maintenance tasks to ensure IT systems are running smoothly
  • Collaborate with the IT team to identify and resolve technical issues
  • Develop and maintain knowledge of IT systems and technologies
What We Offer

As a valued member of our team, you will receive:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and supportive team
  • The opportunity to gain hands-on experience in IT operations
Requirements

To be successful in this role, you will need:

  • Excellent communication and problem-solving skills
  • Strong technical knowledge of IT systems and technologies
  • Ability to work independently and as part of a team
  • Flexibility to work varied shifts, including evenings and weekends

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about IT, we encourage you to apply for this exciting opportunity.