Membership Sales Representative

4 weeks ago


Solihull, Solihull, United Kingdom Bannatyne Full time
About the Role

We are seeking a dynamic and enthusiastic Membership Advisor to join our team at Bannatyne. As a Membership Advisor, you will play a key role in promoting and selling memberships to prospective members, conducting engaging and informative tours of the club, and ensuring the club is trained in line with company expectations.

Key Responsibilities
  • Promote and sell memberships through tours, presentations, and follow-ups with prospective members.
  • Conduct engaging and informative tours of the club, highlighting key features and benefits.
  • Ensure the club is trained in line with company expectations.
  • Lead, mentor, and manage a team to achieve and exceed membership KPIs.
  • Develop and implement strategic sales plans to drive new membership acquisition and retention.
  • Conduct regular training sessions to enhance the skills and performance of team members.
  • Monitor sales performance metrics and provide actionable insights to improve results.
  • Build and maintain strong relationships with prospective and existing members.
  • Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
  • Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
  • Analyse market trends and competitor activities to stay ahead of industry developments.
  • Attend weekly video hangout meetings regarding club KPI performance.
What We Are Looking For
  • Good organisational and multitasking abilities.
  • The ability to think outside the box and be a self-starter with your own initiative.
  • Strong interpersonal and communications skills and a customer-focused attitude.
  • A genuine passion for health, wellness, and customer service.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • The ability to work to deadlines and be KPI-driven.
  • Ability to work flexible hours, including weekends and holidays.
Why Bannatyne?

Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.

We offer competitive compensation, opportunities for professional development, and a supportive team culture.



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