Membership Sales Representative

4 weeks ago


Solihull, Solihull, United Kingdom Bannatyne Full time
About the Role

We are seeking a dynamic and enthusiastic Membership Advisor to join our team at Bannatyne. As a key player in our growth, you will be responsible for promoting and selling memberships through tours, presentations, and follow-ups with prospective members.

Key Responsibilities
  • Promote and sell memberships to prospective members through engaging and informative tours of the club.
  • Conduct regular training sessions to enhance the skills and performance of team members.
  • Develop and implement strategic sales plans to drive new membership acquisition and retention.
  • Monitor sales performance metrics and provide actionable insights to improve results.
  • Build and maintain strong relationships with prospective and existing members.
  • Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
  • Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
Requirements
  • Good organisational and multitasking abilities.
  • The ability to think outside the box and be a self-starter with your own initiative.
  • Strong interpersonal and communications skills and a customer-focused attitude.
  • A genuine passion for health, wellness, and customer service.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • The ability to work to deadlines and be KPI-driven.
  • Ability to work flexible hours, including weekends and holidays.
What We Offer

Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.

We offer competitive compensation, opportunities for professional development, and a supportive team culture.



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