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Sales Director

2 months ago

Halesowen, United Kingdom SF Recruitment Full time
Sales Manager Job Description

SF Recruitment is seeking an experienced Sales Manager to join our client's team in Halesowen. As a Sales Manager, you will be responsible for developing and implementing sales strategies to increase revenue, growth, and market share.

Key Responsibilities:
  • Develop and implement sales initiatives to sell specific products or product lines.
  • Present sales reports and compile relevant monthly summary reports.
  • Build and maintain relationships with key accounts, communicating regularly through visits and calls.
  • Develop a plan for customer development, including targets and monthly achievements.
  • Develop overseas distribution networks and Company exhibition plans.
  • Monitor and evaluate data to identify trends and implement relevant initiatives.
  • Liaise with other team members to stay informed about marketing initiatives and new product development.
  • Manage a team of Sales and Customer Service Administrators, ensuring they adhere to Company policies and procedures.
  • Monitor and review customer contact to ensure quality performance and accuracy.
  • Deal with escalated customer matters in conjunction with the MD and report weekly to the Managing Director.
  • Engage with customers to obtain feedback and ensure satisfaction and loyalty.
  • Update team members on new products, services, policies, and procedures.
  • Ensure continuous improvement and train and motivate team members.
  • Assist with employee relations, including recruitment, staff rotas, performance, welfare, communication, involvement, probation, induction, performance reviews, and dispute resolution.
  • Health, safety, and environmental management within area of responsibility.
  • Develop employees within all areas of responsibility in line with objectives and KPIs.
  • Complete all necessary documentation on time and in full.