Retail Operations Manager
4 weeks ago
This exciting and varied role is key to the successful running of our Hospice Retail Operation by providing essential management cover. Working across our shops based in York, Selby, Malton, and Pocklington, you will deputise for the Shop Management Team and ensure that all shop processes are effectively managed and that a high level of customer service and volunteer support is maintained at all times.
Fully supported by our Retail team, leading and managing colleagues and volunteers will be integral to your day to day. However, in order to fulfill the Mobile Shop Manager role, you will also need:
- To be able to lead and motivate the shop team
- A creative eye
- Excellent display skills and innovative ideas to boost shop takings
- A calm and logical approach
- Stamina
- Basic administration and PC skills
Currently, our shops trade Monday to Saturday and this role would ideally suit someone with previous charity retail/retail experience; however, we are happy to consider candidates from any background with management experience gained within a customer-facing organisation. This is a full-time role, working 37.5 hours per week, 5 days over 7.
What we can offer you in return:
- Generous annual leave entitlement of up to 41 days
- Attractive pension schemes
- Extensive employee discounts
- Training and development opportunities
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