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Breakfast Team Leader

2 months ago


Bristol, Bristol, United Kingdom Aztec Hotel & Spa Full time

Join Our Front of House Team as a Breakfast Supervisor

We're seeking a skilled and motivated individual to join our Front of House team as a Breakfast Supervisor at Aztec Hotel & Spa. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional service and ensuring our guests have a memorable experience.

Your Key Responsibilities:

  • Lead by Example: Greet each guest with a warm smile and provide exceptional service, setting the tone for a memorable experience.
  • Supervise and Support: Supervise the Breakfast team and provide support to the management team in delivering quality service and a great customer experience.
  • Operational Excellence: Assist with cash management, stock ordering, and ensure that all operational procedures are followed.
  • Customer Focus: Be the point of contact for any customer queries and complaints, handling them efficiently and effectively.
  • Food and Beverage Service: Take and serve food and drink orders, ensuring that our guests receive their orders promptly and with a smile.
  • Team Player: Work collaboratively with the team to ensure that our guests receive a warm and welcoming experience.

What We're Looking For:

We're seeking a friendly and motivated individual who is passionate about delivering exceptional service and ensuring our guests have a memorable experience. Previous experience in a bar, café, or restaurant is desirable, but a great work ethic and a positive attitude are essential.

What We Offer:

  • Competitive Salary: A competitive salary, negotiable dependent on experience.
  • Wagestream: The ability to access up to 40% of your wages as you earn them each week.
  • Annual Leave: 28 days annual leave (rising to 33 days after 5 years).
  • Health Cash Plan: A health cash plan to support your well-being.
  • Employee Discounts: Generous employee discounts on food and beverage.
  • Employee Assistance Programme: Access to an employee assistance programme for support and guidance.
  • Enhanced Maternity and Paternity Pay: Enhanced maternity and paternity pay to support our employees' families.
  • Apprenticeships: Opportunities for apprenticeships and career development.
  • Life Assurance: Life assurance to provide peace of mind.
  • Bespoke Training Programmes: Access to bespoke training programmes to support your career development.
  • Engaging and Supportive Work Environment: A dynamic and supportive work environment that encourages growth and development.