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1 week ago
We are seeking a highly skilled and motivated Customer Service Executive to join our team at Tate Hitchin. As a key member of our in-house team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities- Manage a portfolio of properties and ensure timely and efficient resolution of customer queries.
- Develop and maintain strong relationships with external clients, including landlords and contractors.
- Coordinate repairs and maintenance work, ensuring minimal disruption to our clients.
- Update our in-house database to ensure accurate and up-to-date information.
- Perform general administrative tasks to support the smooth operation of our business.
- Previous experience in property administration or a related field is highly desirable.
- Strong customer service skills, with the ability to communicate effectively with clients and colleagues.
- Ability to prioritize workloads and manage multiple tasks simultaneously.
- Team player with a positive attitude and a willingness to learn and adapt.
- Organized and efficient, with excellent time management skills.
- Good IT skills, with proficiency in Microsoft Office and other relevant software.
As a Customer Service Executive at Tate Hitchin, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. You will be part of a long-standing team, with opportunities for growth and development.
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