Administrative Support Specialist

3 weeks ago


Headington Quarry, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

Position Overview

We are pleased to announce an opportunity for an Administrative Support Specialist to become a part of our Specialist Surgery team. This department is dedicated to various specialties, including Plastic Reconstructive Surgery, ENT, Ophthalmology, and Maxillofacial Surgery. Our welcoming unit features a 30-bed mixed ward along with a day surgery unit that accommodates both elective and emergency procedures.

The ideal candidate will possess strong administrative capabilities and excellent communication skills. Organizational skills and effective time management are essential. Familiarity with patient management systems is required, and the willingness to engage in further training is expected.

Key Responsibilities

The role encompasses a variety of tasks, including:

  • Welcoming patients and their families at reception areas.
  • Entering patient information into the administrative system.
  • Requesting and monitoring patient records.
  • Scanning documents and handling telephone inquiries.
  • Managing patient admissions and discharges within the management systems.

The successful candidate will be integral in providing clerical and administrative support within the Specialist Surgery inpatient unit. Strong interpersonal skills are necessary to facilitate communication with the multidisciplinary team, particularly in collaboration with the nursing staff and senior nurse team.

While prior experience is beneficial, comprehensive training on hospital systems will be provided.

About Our Organization

Oxford University Hospitals NHS Foundation Trust stands as one of the largest NHS teaching trusts in the UK, offering a broad spectrum of general and specialized clinical services. It serves as a hub for medical education, training, and research.

The Trust encompasses four hospitals, each contributing to our mission of delivering high-quality healthcare. Our core values, standards, and behaviors shape the clinical care we provide and the professional relationships we cultivate with patients, colleagues, and the community. We are committed to delivering compassionate excellence, emphasizing our values of compassion, respect, learning, delivery, improvement, and excellence. These principles ensure that patient care remains at the forefront of our efforts.

Job Requirements

Desired Qualifications

  • Experience in a healthcare setting, particularly within the NHS.


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