Store Manager
4 days ago
As a Store Leader at WHSmith, you will be responsible for leading and inspiring your team to deliver exceptional customer service, meet business objectives, and create a positive working environment that supports colleague development and achievement.
We are looking for a motivated and experienced individual who can lead by example, foster a culture of excellence, and drive results-oriented performance.
Key Responsibilities:
- Lead and manage a team of retail professionals to achieve sales targets and business objectives.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Collaborate with colleagues to create a positive and inclusive work environment that promotes colleague development and well-being.
- Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
- Stay up-to-date with company policies, procedures, and initiatives to ensure compliance and effective implementation.
Requirements:
- Proven leadership experience in a retail environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work collaboratively as part of a team and build strong relationships with colleagues and customers.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Flexibility and adaptability to meet changing business needs and priorities.
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