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People Services Coordinator

2 months ago


Kidlington, United Kingdom Service Care Solutions Full time

Job Summary:

Service Care Solutions is collaborating with a prominent public sector organisation to recruit a People Services Administrator. This is an exciting opportunity to join our dynamic team and provide vital business support in the People Directorate.

Key Responsibilities:

  • Deliver high-quality administrative support within Finance, covering various transactional processes.
  • Undertake reconciliations and resolve queries promptly, escalating when necessary.
  • Contribute to process development, implementation, and maintenance in-line with best practice.
  • Provide support in training new staff and assist in data analysis for specific areas of expenditure.
  • Ensure accurate and timely input of data into ICT systems, supporting management information production.
  • Manage relationships with stakeholders, facilitating productive working and implementing continuous improvement.

Requirements:

  • NVQ Level 2 in Customer Service or Business Administration (or willing to work towards).
  • Commitment to continuous professional development.
  • Good standard of education with GCSEs (Grade 9-1/A-C) or Key Skills Level 2 in English and Maths.
  • Proven administrative experience, ideally in an HR or L&D environment.
  • Computer literate with Microsoft Office proficiency.
  • Strong interpersonal and communication skills.

Characteristics of the Role:

  • Busy, demanding role with high customer service expectations and tight deadlines.
  • In-depth involvement in recruitment, resourcing, and learning & development processes.
  • Requires a flexible approach, occasional evening and weekend work, and travel across the organisation.