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People Services Coordinator
2 months ago
Job Summary:
Service Care Solutions is collaborating with a prominent public sector organisation to recruit a People Services Administrator. This is an exciting opportunity to join our dynamic team and provide vital business support in the People Directorate.
Key Responsibilities:
- Deliver high-quality administrative support within Finance, covering various transactional processes.
- Undertake reconciliations and resolve queries promptly, escalating when necessary.
- Contribute to process development, implementation, and maintenance in-line with best practice.
- Provide support in training new staff and assist in data analysis for specific areas of expenditure.
- Ensure accurate and timely input of data into ICT systems, supporting management information production.
- Manage relationships with stakeholders, facilitating productive working and implementing continuous improvement.
Requirements:
- NVQ Level 2 in Customer Service or Business Administration (or willing to work towards).
- Commitment to continuous professional development.
- Good standard of education with GCSEs (Grade 9-1/A-C) or Key Skills Level 2 in English and Maths.
- Proven administrative experience, ideally in an HR or L&D environment.
- Computer literate with Microsoft Office proficiency.
- Strong interpersonal and communication skills.
Characteristics of the Role:
- Busy, demanding role with high customer service expectations and tight deadlines.
- In-depth involvement in recruitment, resourcing, and learning & development processes.
- Requires a flexible approach, occasional evening and weekend work, and travel across the organisation.