Assistant Manager

1 month ago

Surbiton, Greater London, United Kingdom M&S Iceking Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at M&S Iceking. As a key member of our store management team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store presentation.

Key Responsibilities
  • Manage the day-to-day operations of the store, including staff supervision, customer service, and sales performance.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase store profitability.
  • Lead by example, demonstrating a strong work ethic, and promoting a positive and inclusive store culture.
  • Collaborate with the store management team to achieve business objectives, share best practices, and provide support as needed.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Proven experience in a retail management role, with a strong track record of delivering sales growth and customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work flexibly, including evenings, weekends, and public holidays.
  • High school diploma or equivalent required; degree in business administration or related field preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.

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