Multi-skilled Operative

3 days ago

Swindon, Swindon, United Kingdom 5 Star Recruitment Full time
Job Purpose

We are seeking a highly skilled and versatile Multi-skilled Operative to join our team. As a key member of our void works team, you will be responsible for undertaking a wide range of tasks, including plumbing, carpentry, bricklaying, painting and decorating, plastering, and wall tiling.

Key Responsibilities
  • Undertake a variety of void works, including plumbing, carpentry, bricklaying, painting and decorating, plastering, and wall tiling.
  • Provide a high standard of workmanship, in line with our Voids Policy and relevant safety regulations.
  • Work collaboratively across teams, departments, and external partners to deliver the highest standards of service.
  • Identify and report potential hazards and take necessary actions to ensure a safe working environment.
  • Use tablet and/or smartphone technology to receive and send emails, calendar appointments, documents, photographs, and reports.
  • Record and update completion of works on tablets and report back any follow-up additional works.
  • Work in accordance with our Health and Safety Professional Standards, including commitment to and understanding of our Safeguarding Policy towards vulnerable adults.
  • Undertake any other duties commensurate with the post and needs of the business.
Requirements
  • Recognised qualified trade qualification (plumbing, carpentry, plastering, bricklaying, etc.) and/or evident trade skill/s with time served experience within the building and/or maintenance environment.
  • Full current driving licence and ability to drive a company vehicle, complying with the requirements of our Vehicle Policy.
  • Good IT skills, and able to use tablets and other company-supplied devices for receiving jobs, emails, etc.
  • Ability to submit presentable and accurate paperwork as per requirements of the works carried out.
  • Flexible and works collaboratively.
  • Excellent communication and interpersonal skills.
  • Ability to follow processes and policies to ensure compliance.
  • Working knowledge of health and safety regulations and relevant legislation related to the role.
  • Experience in working under own initiative, prioritising workloads, working to deadlines, and planning ahead.
  • Able to make sound judgements, find solutions to complex issues and problems, and identify and manage risk.
  • Experience in diagnosing and rectifying additional repairs across multiple trades.
  • Have a good geographical knowledge of the local area.
  • Currently working in the social housing sector or similar is preferred.
  • Lone working experience is preferred.
  • Ability to make site visits.
  • Must be fluent in the English language (as required by Part 7 of the Immigration Act for the effective performance of a customer-facing role).
  • Willing to embrace change.
Qualifications
  • City & Guilds, Level 3 NVQ qualification in a core subject (carpentry, plastering, plumbing, etc.) or equivalent evident trade skill/s with time served experience.
  • A modern apprenticeship, form of craft apprentice or similar.
  • Qualifications or certification in Health and Safety e.g. Construction Skills Certification Scheme (CSCS), Health and Safety passport scheme (desirable).
Decision Making
  • Able to identify Health and Safety actions prior to and during works, considering yourself, the team, and those around you.
  • Able to work under pressure and without supervision, making on-the-spot decisions.
  • Decisions made can have financial consequences.
Creativity and Innovation
  • Work closely with all levels of Council staff and members of the public.
  • To suggest and devise modernisation improvements.
  • Ability to recognise and report more streamlined processes and working practices.
  • To suggest ideas for improving services to customers.
  • Challenging procedures.
Contacts and Relationships

Work from written and verbal instructions, including drawings, diagrams, sketches, calculations using measuring equipment where appropriate.

Work closely and collaborate with other officers, internal departments, and other partner organisations.

General public.

Councillors.

Internal: Surveyors, Compliance Department, Housing Officers, Environmental Services, OTs, Repairs Project Team, Homeless Team, Supported Housing Team, Sheltered Housing Team.

External: Contractors, Fire Service.

Values & BehavioursAt Swindon what we do really matters

We love our Swindon. We want the best for it. We turn up each and every day to have impact, a place and people to be proud of.

At Swindon we do things right

We are accountable to our residents and ourselves to make the best decisions we can, to try new things to make Swindon thrive now and in the future.

At Swindon we make it happen together

We work together, with our communities, across the Council and with our partners to get the best we can collectively for Swindon.

Delivering Performance and Results
  • Being determined to achieve our outcomes by committing to the highest standards of individual and collective performance.
  • Holding purposeful conversations which challenge, recognise contribution, giving and receiving relevant feedback.
  • Being responsible for delivering my results. Results that contribute to the wider outcomes for Swindon Borough.
Collaborating and Innovating
  • Taking a Swindon-wide view. Understanding the impact of the political landscape for our organisation.
  • Looking for appropriate opportunities to work internally and externally in partnership to find new and sustainable ways to do things.
  • Being bold, willing to learn in order to meet the needs of our residents.
  • Being proactive and accountable making a difference.
Leading Self and Others
  • Acting in a fair, ethical, and authentic way, demonstrating mutual respect and treating one another as professionals.
  • Fostering trust, developing ability, and accountability.
  • Developing the conditions for ourselves and others to thrive to create a one-team spirit that we are proud of.

Other Key Features of the role

Occasionally the post-holder will be expected to attend pre-arranged meetings in the evening or at the weekend.

Note:

This job description is intended as a general guide to duties attached to the post and is not an inflexible specification. It may therefore be altered from time to time to reflect the changing needs of the department, always in consultation with the post-holder.

Housing is committed to working in a manner which does not discriminate against any individual or group regardless of ethnic origin, sexual orientation, disability, age, religion, or gender.

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