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Multi-skilled Operative

2 months ago

Swindon, Swindon, United Kingdom 5 Star Recruitment Full time
Job Title: Multi-skilled Operative

Job Purpose:

We are seeking a highly skilled and versatile Multi-skilled Operative to join our team. As a key member of our void works team, you will be responsible for undertaking a wide range of tasks, including plumbing, carpentry, bricklaying, painting and decorating, plastering, and wall tiling.

Key Responsibilities:

  • Undertake a variety of tasks, including void works, repairs, and maintenance, to ensure that properties are completed, safe, and ready to let within set timescales.
  • Work collaboratively with other teams, departments, and external partners to deliver high-quality services.
  • Provide a high standard of workmanship, adhering to SBC Voids Policy and relevant safety regulations.
  • Manage and maintain tools, materials, and equipment, ensuring they are in good condition and available for use when required.
  • Drive and maintain a SBC vehicle, adhering to the organization's regulations and instructions.
  • Report any faulty appliances, installations, or equipment that do not comply with current safety regulations.
  • Operate machinery and equipment safely and correctly, using all safety devices and practices.
  • Handle transport materials safely and efficiently.
  • Ensure properties are left in a clean and safe manner on completion of work.
  • Supervise and mentor newly appointed Multi-skilled Operatives, educating them to the standards expected by SBC.
  • Carry out quality checks to ensure compliance requirements are met.
  • Work in both occupied and unoccupied properties, ensuring safety and efficiency.
  • Identify and report any pest issues within properties.
  • Manage skips on site, ensuring they are safe and conform to relevant guidance.
  • Carry out groundwork to make safe and obtain relevant permits.
  • Ensure HHSRS compliance and attend site visits to meet with Councillors, tenants, and other stakeholders.
  • Carry out work in accordance with the Voids Policy, ensuring all works are completed within the Decent Home Standard.
  • Adapt properties as required, installing wet rooms, access ramps, and grab rails.
  • Attend pre-voids and recall visits at tenanted properties.
  • Carry out work in varying types of properties, including HMOs.
  • Complete all work allocated or appointed by target date/time, reducing loss of rental income and minimizing standing meter charges.

Requirements:

  • Recognized trade qualification (plumbing, carpentry, plastering, bricklaying, etc.) and/or evident trade skills with time-served experience within the building and/or maintenance environment.
  • Full current driving license and ability to drive a company vehicle, complying with SBC Vehicle Policy.
  • Good IT skills, able to use tablets and other SBC-supplied devices for receiving jobs, emails, etc.
  • Ability to submit presentable and accurate paperwork as per requirements of the works carried out.
  • Flexible and works collaboratively.
  • Excellent communication and interpersonal skills.
  • Ability to follow processes and policies to ensure compliance.
  • Working knowledge of health and safety regulations and relevant legislation related to the role.
  • Experience in working under own initiative, prioritizing workloads, working to deadlines, and planning ahead.
  • Able to make sound judgments, find solutions to complex issues, and identify and manage risk.
  • Experience in diagnosing and rectifying additional repairs across multiple trades.
  • Good geographical knowledge of the local area.
  • Currently working in the social housing sector or similar is preferred.
  • Lone working experience is preferred.
  • Ability to make site visits.
  • Fluent in the English language (as required by Part 7 of the Immigration Act for the effective performance of a customer-facing role).
  • Willing to embrace change.

Qualifications:

  • City & Guilds, Level 3 NVQ qualification in a core subject (carpentry, plastering, plumbing, etc.) or equivalent evident trade skills with time-served experience.
  • Modern apprenticeship, form of craft apprentice, or similar.
  • Qualifications or certification in Health and Safety, e.g., Construction Skills Certification Scheme (CSCS), Health and Safety Passport Scheme (desirable).

Decision Making:

  • Able to identify Health and Safety actions prior to and during works, considering yourself, the team, and those around you.
  • Able to work under pressure and without supervision, making on-the-spot decisions.
  • Decisions made can have financial consequences.

Creativity and Innovation:

  • Work closely with all levels of Council staff and members of the public.
  • Suggest and devise modernization improvements.
  • Ability to recognize and report more streamlined processes and working practices.
  • Suggest ideas for improving services to customers.
  • Challenging procedures.

Contacts and Relationships:

Work from written and verbal instructions, including drawings, diagrams, sketches, calculations using measuring equipment where appropriate.

Work closely and collaborate with other officers, internal departments, and other partner organizations.

General public.

Councillors.

Internal: Surveyors, Compliance Department, Housing Officers, Environmental Services, OTs, Repairs Project Team, Homeless Team, Supported Housing Team, Sheltered Housing Team.

External: Contractors, Fire Service.

Values & Behaviours:

At Swindon, what we do really matters.

We love our Swindon. We want the best for it. We turn up each and every day to have impact, a place and people to be proud of.

At Swindon, we do things right.

We are accountable to our residents and ourselves to make the best decisions we can, to try new things to make Swindon thrive now and in the future.

At Swindon, we make it happen together.

We work together, with our communities, across the Council and with our partners to get the best we can collectively for Swindon.

Delivering Performance and Results:
  • Being determined to achieve our outcomes by committing to the highest standards of individual and collective performance.
  • Holding purposeful conversations which challenge, recognize contribution, giving and receiving relevant feedback.
  • Being responsible for delivering my results. Results that contribute to the wider outcomes for Swindon Borough.
Collaborating and Innovating:
  • Taking a Swindon-wide view. Understanding the impact of the political landscape for our organization.
  • Looking for appropriate opportunities to work internally and externally in partnership to find new and sustainable ways to do things.
  • Being bold, willing to learn in order to meet the needs of our residents.
  • Being proactive and accountable making a difference.
Leading Self and Others:
  • Acting in a fair, ethical, and authentic way, demonstrating mutual respect and treating one another as professionals.
  • Fostering trust, developing ability, and accountability.
  • Developing the conditions for ourselves and others to thrive to create a one-team spirit that we are proud of.

Other Key Features of the role:

Occasionally the post-holder will be expected to attend pre-arranged meetings in the evening or at the weekend.

Note:

This job description is intended as a general guide to duties attached to the post and is not an inflexible specification. It may therefore be altered from time to time to reflect the changing needs of the department, always in consultation with the post-holder.

Housing is committed to working in a manner which does not discriminate against any individual or group regardless of ethnic origin, sexual orientation, disability, age, religion, or gender.