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Residential Lodge Manager

2 months ago


Borehamwood, Hertfordshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Lodge Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our retirement development, providing exceptional customer service to our residents, and managing the maintenance of the property.

This is a unique opportunity to work in a dynamic and rewarding environment, where you will have the chance to make a positive impact on the lives of our residents. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting role.

Key Responsibilities
  • Manage the day-to-day operations of the retirement development, ensuring that all aspects of the property are maintained to a high standard.
  • Provide exceptional customer service to our residents, responding to their needs and concerns in a timely and professional manner.
  • Coordinate the maintenance of the property, including repairs, maintenance, and upgrades.
  • Develop and implement strategies to improve the overall quality of life for our residents, including organizing activities and events.
  • Work closely with our residents, contractors, and internal stakeholders to ensure that their needs are met and that the property is run efficiently.
Requirements
  • Proven experience in a similar role, preferably in the retirement living or social housing sector.
  • Excellent communication and interpersonal skills, with the ability to work effectively with residents, contractors, and internal stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Knowledge of health and safety procedures and protocols, with the ability to identify and mitigate risks.
What We Offer
  • A competitive salary of £17,500 per annum, plus a rent-free 2-bedroom apartment on-site.
  • A comprehensive benefits package, including annual holiday entitlement, life assurance, and eye care reimbursement.
  • Ongoing training and development opportunities, to help you achieve your career goals.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.