IT Service Support Specialist

6 days ago

Poole, Poole, United Kingdom RNLI Full time

About the Role

The RNLI is seeking a highly skilled IT Service Support Analyst to join our End User Computing team. As a key member of the team, you will play a crucial role in ensuring the smooth operation of our IT systems and services.

Key Responsibilities

  • Manage and maintain SharePoint databases to record and track assets
  • Coordinate the return of equipment from leavers and ensure accurate inventory management
  • Support the End User Computing Services Manager with process and procedure development
  • Responsible for the upkeep of the knowledge base and ensure it remains up-to-date
  • Support the Service Desk Manager with weekly reporting and analysis of data, as well as ticket triage
  • Collaborate with the SSA to manage the end-to-end cycle of equipment and service ordering and payment, working with suppliers to ensure excellent service
  • Generate reports, support line projects, and update communication channels (intranet, team sites, etc.)

Requirements

  • Excellent customer relationship skills and attention to detail
  • Experience working with ticketing/issue logging tools and financial processes and systems
  • Knowledge and use of Microsoft tools, including Word, Excel, Visio, SharePoint, and PowerPoint
  • Ability to lead tasks and undertake training as required

About the RNLI

The RNLI is a charity that saves lives at sea. We are committed to safeguarding and protecting the health, wellbeing, and human rights of all individuals. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to harm, abuse, and neglect.

Our Values

We live by our values of trustworthy, courageous, selfless, and dependable. We are an inclusive organisation and welcome applications from everyone. We are committed to diversity and believe that it is essential to help us deliver a world-class lifesaving service.

  • IT Support Specialist

    5 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time £32,500

    IT Support RoleCompetitive Salary £32,500 per annum plus benefitsHybrid Working ArrangementTelecommunications and IT ServicesAbout the CompanySpectrum IT Recruitment is a leading provider of IT and telecommunications solutions. We are seeking an experienced IT Support Specialist to join our team.Job SummaryWe are looking for a skilled IT Support Specialist...

  • IT Support Specialist

    7 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time £32,500

    IT Support RoleCompetitive Salary £32,500 per annum plus benefitsHybrid Working ArrangementTelecommunications and IT ServicesAbout the CompanySpectrum IT Recruitment is a leading provider of IT and telecommunications solutions. We are seeking an experienced IT Support Specialist to join our team.Job SummaryWe are looking for a skilled IT Support Specialist...

  • Administrative Support Specialist

    14 hours ago

    Poole, Poole, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to join our team at Hays Specialist Recruitment Limited. As an Administrative Support Specialist, you will provide high-quality administrative support to our Contract Managers, Site Staff, and colleagues.Key ResponsibilitiesAdministrative SupportProvide administrative support to...

  • Administrative Support Specialist

    11 hours ago

    Poole, Poole, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to join our team at Hays Specialist Recruitment Limited. As an Administrative Support Specialist, you will provide high-quality administrative support to our Contract Managers, Site Staff, and colleagues.Key ResponsibilitiesAdministrative SupportProvide administrative support to...

  • HR Support Specialist

    4 weeks ago

    Poole, Poole, United Kingdom Jigsaw Specialist Recruitment Full time

    Exciting Opportunity for an HR AdvisorJigsaw Specialist Recruitment is looking for a dedicated HR Advisor to support the management of human resources policies and procedures. This position will involve leading a small administrative team and overseeing recruitment activities. You will collaborate with a larger HR team across various locations and report...

  • Senior Technical Support Specialist

    4 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time £32,500

    Job DescriptionCompany OverviewSpectrum IT Recruitment is a leading provider of IT recruitment services, specializing in placing top talent in the technology industry.Job SummaryWe are seeking an experienced IT Support Engineer to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients,...

  • Senior Technical Support Specialist

    4 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time £32,500

    Job DescriptionCompany OverviewSpectrum IT Recruitment is a leading provider of IT recruitment services, specializing in placing top talent in the technology industry.Job SummaryWe are seeking an experienced IT Support Engineer to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients,...

  • IT Support Specialist

    5 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time

    Join a leading telecommunications company as an IT Support EngineerAbout the RoleSalary: £32,500 per annum plus benefitsHybrid working arrangementSupport for telephone, broadband, internet, and VoIP servicesCompany OverviewSpectrum IT Recruitment is seeking an experienced IT Support Engineer to join a well-established privately owned telecommunications...

  • IT Support Specialist

    6 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time

    Join a leading telecommunications company as an IT Support EngineerAbout the RoleSalary: £32,500 per annum plus benefitsHybrid working arrangementSupport for telephone, broadband, internet, and VoIP servicesCompany OverviewSpectrum IT Recruitment is seeking an experienced IT Support Engineer to join a well-established privately owned telecommunications...

  • IT Support Specialist

    6 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time

    Join a leading telecommunications company as an IT Support EngineerAbout the RoleSalary: £32,500 per annum plus benefitsHybrid working arrangementSupport for telephone, broadband, internet, and VoIP servicesCompany OverviewSpectrum IT Recruitment is seeking an experienced IT Support Engineer to join a well-established privately owned telecommunications...

  • IT Support Specialist

    4 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time

    Join a leading telecommunications company as an IT Support EngineerAbout the RoleSalary: £32,500 per annum plus benefitsHybrid working arrangementSupport for telephone, broadband, internet, and VoIP servicesCompany OverviewSpectrum IT Recruitment is seeking an experienced IT Support Engineer to join a well-established privately owned telecommunications...

  • IT Support Specialist

    6 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time

    Job Title: IT Support EngineerJob Type: Full-timeIndustry: TelecommunicationsCompany: Spectrum IT RecruitmentLocation: Remote (with flexibility for hybrid working)Job Description:We are seeking an experienced IT Support Engineer to join our team at a well-established telecommunications company. As an IT Support Engineer, you will be responsible for providing...

  • IT Support Specialist

    6 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time

    Job Title: IT Support EngineerJob Type: Full-timeIndustry: TelecommunicationsCompany: Spectrum IT RecruitmentLocation: DorsetJob Description:We are seeking an experienced IT Support Engineer to join our team at a well-established telecommunications company based in Dorset. As an IT Support Engineer, you will be responsible for providing technical support to...

  • IT Support Specialist

    5 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time

    Job Title: IT Support EngineerJob Type: Full-timeIndustry: TelecommunicationsCompany: Spectrum IT RecruitmentLocation: DorsetJob Description:We are seeking an experienced IT Support Engineer to join our team at a well-established telecommunications company based in Dorset. As an IT Support Engineer, you will be responsible for providing technical support to...

  • IT Support Specialist

    7 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time

    Job OverviewWe are seeking a skilled IT Support Engineer to join our team at Spectrum IT Recruitment. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our clients.Key Responsibilities:Provide first and second-line technical support to clients via phone, email, and remote desktop.Troubleshoot...

  • IT Support Specialist

    3 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time £32,500

    Job SummaryWe are seeking a highly skilled IT Support Engineer to join our team at Spectrum IT Recruitment. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of their IT systems.Key ResponsibilitiesProvide first and second-line technical support to clients...

  • IT Support Specialist

    3 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time £32,500

    Job SummaryWe are seeking a highly skilled IT Support Engineer to join our team at Spectrum IT Recruitment. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of their IT systems.Key ResponsibilitiesProvide first and second-line technical support to clients...

  • Technical Support Engineer

    7 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time £32,500

    IT Support RoleCompetitive Salary £32,500 per annum plus benefitsHybrid Working ArrangementTelecommunications and IT ServicesAbout the CompanySpectrum IT Recruitment is a leading provider of IT and telecommunications solutions. We are seeking an experienced IT Support Specialist to join our team.Job SummaryWe are looking for a skilled IT Support Specialist...

  • Technical Support Engineer

    5 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time £32,500

    IT Support RoleCompetitive Salary £32,500 per annum plus benefitsHybrid Working ArrangementTelecommunications and IT ServicesAbout the CompanySpectrum IT Recruitment is a leading provider of IT and telecommunications solutions. We are seeking an experienced IT Support Specialist to join our team.Job SummaryWe are looking for a skilled IT Support Specialist...

  • Senior Technical Support Specialist

    3 days ago

    Poole, Poole, United Kingdom Spectrum IT Recruitment Full time £32,500

    Job DescriptionCompany OverviewSpectrum IT Recruitment is a leading provider of IT recruitment services, specializing in placing top talent in the telecommunications industry.Job SummaryWe are seeking an experienced IT Support Engineer to join our client, a well-established telecommunications company based in the UK. The successful candidate will be...