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Service Excellence Representative
2 months ago
Exciting Opportunity for a Client Relations Specialist at Skipton Building Society
Become an integral part of our vibrant team as a Client Relations Specialist at Skipton Building Society. In this pivotal role, you will interact with clients to comprehend their requirements and offer customized solutions. Your responsibilities will include providing outstanding client support, advocating our services, and ensuring a high level of client satisfaction.
What We Provide:
- Competitive annual salary of £22,464
- Annual performance-based bonus
- Comprehensive pension plan
- Access to wellness initiatives
- Flexible holiday trading options
Key Responsibilities:
- Connect with clients to ascertain their needs
- Serve as the primary contact in the branch and via phone
- Inform clients about our service offerings
- Keep precise client records
- Follow company policies and guidelines
Qualifications:
- Enthusiasm for client service
- Excellent verbal and written communication skills
- Ability to collaborate effectively within a team
- Strong organizational skills
- Adaptability to meet business demands
