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Customer Service Representative

2 months ago

Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
About the Role

We are seeking a highly motivated and personable Customer Service Advisor to join our team at Careline Support Ltd. As a key member of our call handling team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Respond to incoming calls from clients, providing a friendly and supportive service
  • Log calls in our CRM system, ensuring accurate and detailed information
  • Remain alert and available for the next customer, providing a flexible and responsive approach
Requirements
  • Customer service experience, preferably in a call centre or similar environment
  • Excellent communication and listening skills, with a calm and empathetic approach
  • Good standard of English and IT skills
What We Offer
  • Competitive salary starting from £20,000 per annum, negotiable depending on experience
  • Fantastic colleague benefits, including free tea and coffee
  • Extensive training and career development opportunities
  • Bright, contemporary offices with free on-site parking
  • Rewarding work, making a positive difference every day