Divisional Sales Director
4 weeks ago
Overview
Divisional Sales Director
Key Responsibilities:
- Contribute to the delivery of the financial services strategy, driving income and profitable growth within the division.
- Recruit, lead, and develop a high-performing financial services team, embedding core behaviours, values, and principles.
- Prepare and deliver the financial services division income and profit budget, monitoring, reporting, and forecasting operating and financial results.
- Maintain an in-depth knowledge of financial services regulation and core products.
- Monitor and evaluate divisional key performance indicators, identifying trends and developing initiatives to improve customer satisfaction.
- Deliver cross-sales and referral activity, promoting initiatives to improve results.
- Ensure the implementation and adherence to necessary systems and controls to manage key risks and maintain standards.
- Maintain the role of supervisor as defined by the network's training and competence scheme.
- Communicate regularly with the head of sales quality to ensure messages and standards are up-to-date and cascaded correctly.
- Effectively handle customer complaints, managing business exposure.
- Create a universal knowledge and understanding, committing to HR processes and best practices.
- Drive a culture of coaching, leading to a high-performance culture.
- Work collaboratively across business streams, maximising profitable working relationships.
Core Behaviours:
- Demonstrate a personal commitment to identifying customers' needs and providing high-quality service.
- Have a thirst for knowledge and development, supporting career growth and results-focused.
- Communicate and deliver a clear vision, working under pressure and managing challenging situations.
- Accept responsibility for actions and decisions, demonstrating commitment to efficiency and ethics.
- Adjust work to address multiple demands, completing priorities in a changing environment.
- Demonstrate a personal commitment to creating an inclusive working environment, showing concern for success and wellbeing.
- Act with honesty and integrity, mentoring and coaching others.
Requirements:
- Relevant professional qualifications, such as CeMAP or CII equivalent.
- Minimum 5 years' experience in mortgage and protection advising.
- Must live within the designated division's geographical area.
We are currently conducting video interviews. To proceed, you must have legal entitlement to live and work in the UK, providing evidence of your right to work, such as a passport or birth certificate, proof of address, and National Insurance number.
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