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Sales and Service Advisor

2 months ago


Newcastle upon Tyne, United Kingdom AT Management Full time
About the Role

We are seeking to recruit several motivated and enthusiastic Dutch Speaking Sales and Service Advisors to join our team at AT Management, a leading contact centre providing Customer Service solutions for major companies across the UK.

Key Responsibilities
  • Handle incoming sales inquiries and provide exceptional customer service
  • Make return outbound calls to prospective clients and engage with customers in genuine, enjoyable conversations to understand their needs
  • Update databases with customer details and activity
Requirements
  • Proficiency in Dutch and English, both written and spoken
  • Be driven by success, goal-oriented and enjoy delivering great customer service in a fast-paced environment
  • Result orientated and have a determined attitude to achieve KPIs
  • Possess excellent interpersonal and communication skills
  • Committed and resilient
  • Keen to learn and develop
  • The ability to work as part of a team supporting colleagues where necessary
  • Commitment to excellence
  • IT literate
What We Offer
  • 24/7 GP cover
  • Life Assurance Cover
  • Company pension
  • Employee discounts
  • Career Progression