Training Operations Coordinator

3 weeks ago


Coventry, Coventry, United Kingdom Minitab Full time

**About the Role**

Minitab is seeking a highly skilled Training Administrator to support the development, maintenance, and evolution of all processes related to our educational offerings across EMEA and APAC regions.

**Key Responsibilities**

  • Provide comprehensive training administration support, ensuring seamless execution of operational processes.
  • Collaborate with cross-functional teams to develop and enhance processes, driving continuous improvement.
  • Manage customer information, service bookings, and training contracts with precision and attention to detail.
  • Liaise with Sales Management to identify opportunities for process improvements and implement changes.

**Core Competencies**

  • Action Oriented: Drive results-oriented initiatives and prioritize tasks effectively.
  • Ensures Accountability: Take ownership of tasks and deliver high-quality results.
  • Interpersonal Savvy: Build strong relationships with stakeholders, including customers, sales teams, and internal partners.
  • Manages Complexity: Analyze complex problems and develop effective solutions.
  • Nimble Learning: Stay up-to-date with industry trends and best practices, applying new knowledge to drive business growth.

**Requirements**

  • 1-3 years of customer-focused experience in a training or operations role.
  • Experience in a training coordinator role is highly desirable.
  • Proficiency in Microsoft Office, particularly Excel, Outlook, and Word, as well as CRM software.
  • Excellent oral and written communication skills, with the ability to articulate complex ideas clearly.
  • Willingness to travel domestically or globally as needed to support business objectives.

**Minitab is an Equal Opportunity Employer**



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