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Network IT Support Specialist
2 months ago
Prodapt is seeking a skilled Network IT Support Engineer/Provisioning Engineer to join our team.
Location: Swansea & Newbury
Workplace Type: Onsite, 5 days a week, at both locations
Employment Type: Contract, INSIDE IR35 via umbrella
Role Details:
The successful candidate will have prior experience in an IT Support environment, providing direct resolution to end-users. Key requirements include:
- Proficiency in service management toolsets for remote monitoring, incident resolution, knowledge management, and contract/asset management.
- Strong networking skills, covering WLAN, WAN, LAN configuration, and troubleshooting.
- Knowledge of Windows Desktop Support and relevant technologies, including Directory services, DHCP, DNS.
- Previous experience delivering support for installs, configurations, software, and equipment repair, encompassing laptops, desktops, phones, and cloud services.
What We Offer:
A dynamic work environment, opportunities for growth and development, and a chance to work with a talented team.