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Network IT Support Specialist

2 months ago


Newbury, West Berkshire, United Kingdom Prodapt Full time
Job Opportunity

Prodapt is seeking a skilled Network IT Support Engineer/Provisioning Engineer to join our team.

Location: Swansea & Newbury

Workplace Type: Onsite, 5 days a week, at both locations

Employment Type: Contract, INSIDE IR35 via umbrella

Role Details:

The successful candidate will have prior experience in an IT Support environment, providing direct resolution to end-users. Key requirements include:

  1. Proficiency in service management toolsets for remote monitoring, incident resolution, knowledge management, and contract/asset management.
  2. Strong networking skills, covering WLAN, WAN, LAN configuration, and troubleshooting.
  3. Knowledge of Windows Desktop Support and relevant technologies, including Directory services, DHCP, DNS.
  4. Previous experience delivering support for installs, configurations, software, and equipment repair, encompassing laptops, desktops, phones, and cloud services.

What We Offer:

A dynamic work environment, opportunities for growth and development, and a chance to work with a talented team.