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Ecommerce Operations Manager
2 months ago
Elevation Recruitment Group is seeking a highly skilled Marketplace Manager to join our client's team. Our client is a global design and manufacturing company dedicated to providing top-quality products and exceptional customer service.
We are looking for a dynamic and experienced professional to oversee operations on Amazon, eBay, Mirakl, Merchant Hubs, Shopify, and other online marketplaces.
Responsibilities:- Manage and optimize the online presence across multiple ecommerce platforms.
- Oversee the day-to-day operations of our online stores on Amazon, eBay, Shopify, and other relevant marketplaces.
- Ensure all product listings are accurate, optimized for search, and compliant with each platform's guidelines.
- Monitor and manage inventory levels across all platforms, coordinating with the supply chain team to ensure availability and timely restocking.
- Handle product pricing, promotions, descriptions, images, and discounts to remain competitive and drive sales.
- Manage the launch of new products on all marketplaces, ensuring they are effectively presented and marketed.
- Conduct keyword research and optimize product listings to improve search rankings and visibility on each platform.
- Implement strategies to enhance product discoverability and conversion rates.
- Manage promotions, deals, and discounts to maximize sales and profitability.
- Track and analyze sales performance, customer reviews, and overall marketplace health.
- Generate regular reports on key metrics such as sales, traffic, conversion rates, and profitability.
- Identify trends, opportunities, and areas for improvement to maximize marketplace potential.
- Conduct competitor analysis to stay ahead of market trends and implement best practices.
- Proven experience of managing online marketplaces, specifically Amazon, eBay, and Shopify.
- Proven track record of driving sales growth and improving marketplace performance.
- Strong understanding of ecommerce platforms, SEO, and digital marketing strategies.
- Proficiency in using marketplace management tools and analytics platforms.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Attention to detail and a strong sense of ownership.