Broadband Technical Support Specialist

1 month ago


Sheffield, Sheffield, United Kingdom Daisy Corporate Services Trading Limited Full time
Broadband Technical Support Role

We are seeking a skilled and customer-focused individual to join our team as a Broadband Technical Support Specialist. As a key member of our Daisy Communications team, you will be responsible for delivering exceptional customer service and technical support to our customers.

Key Responsibilities:
  • Provide technical support and troubleshooting for broadband-related issues
  • Upsell and cross-sell products and services to customers
  • Deliver complex information in a clear and concise manner
  • Configure and support routers and other broadband equipment
  • Stay up-to-date with the latest broadband technologies and trends
Requirements:
  • 1+ years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic understanding of broadband technologies and networking concepts
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • A fun and dynamic work environment
  • Discounts and savings on products and services

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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