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Director of Operations

2 months ago


Reading, United Kingdom Elior Full time

About the Role

We are seeking an experienced and passionate Operations Director to lead our operations across various regions. This position is crucial in our Education sector, focusing on delivering high-quality, nutritious, and sustainable food options for students.

Key Responsibilities

The selected candidate will demonstrate outstanding leadership skills and the ability to drive results through their team. The role encompasses the following key responsibilities:

  • Fostering a culture of exceptional customer service within the community.
  • Ensuring compliance with legal and company standards within the designated operational area.
  • Creating opportunities for financial growth and surpassing financial objectives.
  • Building and maintaining strong relationships with senior clients to enhance service delivery and sustain competitive advantages.
  • Overseeing the Operations Management function within the assigned area.
  • Managing recruitment, training, and development of the operations team to ensure high-quality service delivery.
  • Collaborating with the sales team on site visits and presentations, ensuring operational feasibility of bids.

Working Pattern: Monday - Friday

Candidate Profile

The ideal Operations Director will possess:

  • Extensive experience in contract catering within a senior management role across multiple sites.
  • Experience in the education sector is advantageous.
  • A proven track record of leading and motivating a diverse team.
  • Experience in client relationship management.
  • Strong financial acumen and proficiency in P&L management.

Benefits

We value our employees and offer a competitive salary of up to £70,000, along with a 15% KPI performance-related bonus and a company car or allowance.

Additional Perks Include:

  • Complimentary on-site lunches.
  • Flexible working arrangements to balance personal and professional commitments.
  • Hybrid working model for optimal collaboration.
  • Generous holiday allowance of 33 days, including bank holidays.
  • Options for additional holiday purchases.
  • Flexible family leave options.
  • Paid charity leave for community engagement.

Career Development

We provide opportunities for career advancement while fostering a supportive community.

Wellbeing Support

We offer mental health support and comprehensive wellbeing benefits, including life assurance and pension schemes.

About Elior

Elior is a leading contract catering company in the UK, dedicated to enriching lives through quality service across various sectors, including workplaces, sporting venues, and educational institutions. We are committed to fostering an inclusive culture where every employee feels valued and supported.