Director of Global Network Strategy

2 days ago


Uxbridge, United Kingdom World Travel Protection Full time
Job Description

At World Travel Protection, our mission is to provide unparalleled travel risk management services to our clients. As a key member of our team, you will play a critical role in shaping our global network strategy and ensuring the delivery of exceptional customer experiences.

Key Responsibilities:

  • Develop and implement a comprehensive global network operating model, driving process improvements and best-in-class protocols to enhance customer satisfaction.
  • Lead and manage global provider network functions, ensuring quality control, medical governance, and brand reputation.
  • Formulate strategies to align Global Network Management (GNM) with the company's global operating model and vision, driving continuous improvement and cost containment initiatives.
  • Manage operational expenses for global network teams, ensuring compliance with budgetary constraints and company policies.
  • Collaborate with Risk and Compliance, Medical leadership, and other stakeholders to maintain and improve compliance and risk frameworks across the network divisions.
  • Establish and maintain productive relationships with network leaders and teams globally, fostering consistency in delivery, execution, and engagement.
  • Identify and resolve provider network issues affecting or potentially affecting customer service delivery.
  • Support continuous improvement across network and related line of business functions.
  • Work with the Salesforce team to enhance the Global Care Network database.
  • Manage provider account relationships, including service delivery oversight, issue resolution, relationship management, contractual negotiations, and escalation support.
  • Develop, revise, and implement protocols and processes to drive operational excellence.

Requirements:

  • Proven experience in a similar role, with a strong track record of network service delivery.
  • Assistance industry experience or operational team management experience across multiple sites.
  • Ability to operate autonomously, using initiative, sound reasoning, and strong listening and decision-making skills.
  • Capacity to deliver results in a high-pressure, fast-paced professional services environment.
  • Proven ability to work proactively with staff to identify areas for improvement within the operational structure and organization.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A comprehensive benefits package, including travel insurance, health insurance, life insurance, and more.
  • A flexible working arrangement, with a hybrid approach to work-life balance.
  • A commitment to diversity and inclusion, with a culture that values and respects individual differences.


  • Uxbridge, Greater London, United Kingdom World Travel Protection Full time

    About the RoleWe are seeking an experienced professional to lead our global network strategy and operations. As the Director of Global Network Strategy, you will be responsible for developing and implementing a comprehensive network strategy that aligns with our business objectives.Key ResponsibilitiesNetwork Strategy DevelopmentDevelop and implement a...


  • Uxbridge, Greater London, United Kingdom World Travel Protection Full time

    About the RoleWe are seeking an experienced professional to lead our global network strategy and operations. As the Director of Global Network Strategy, you will be responsible for developing and implementing a comprehensive network strategy that aligns with our business objectives.Key ResponsibilitiesNetwork Strategy DevelopmentDevelop and implement a...


  • Uxbridge, United Kingdom Cover-More Full time

    About World Travel Protection (WTP)At WTP, safeguarding travelers is our paramount concern. We provide comprehensive support to both corporate and leisure travelers, mitigating risks before they escalate and ensuring immediate access to expert assistance during emergencies abroad.Our extensive experience in global travel risk management has positioned us as...


  • Uxbridge, United Kingdom Cover-More Full time

    About World Travel Protection (WTP)At WTP, safeguarding travelers is our paramount concern. We provide comprehensive support to both corporate and leisure travelers, mitigating risks before they escalate and ensuring immediate access to expert assistance during emergencies abroad.Our extensive experience in global travel risk management has positioned us as...


  • Uxbridge, United Kingdom Cover-More Full time

    About the RoleThe Director of Global Provider Networks is a critical position within our organization, responsible for developing and implementing a functional network provider strategy that drives global network quality, operational performance, and financial outcomes.Key ResponsibilitiesLead the creation of a Global Network Operating Model, establishing...


  • Uxbridge, United Kingdom Cover-More Full time

    About the RoleThe Director of Global Provider Networks is a critical position within our organization, responsible for developing and implementing a functional network provider strategy that drives global network quality, operational performance, and financial outcomes.Key ResponsibilitiesLead the creation of a Global Network Operating Model, establishing...


  • Uxbridge, United Kingdom Cover-More Full time

    Job DescriptionJob SummaryAt Cover-More, we are seeking a highly skilled and experienced professional to lead our global health network strategy. As the Director of Global Health Networks, you will be responsible for developing and implementing a comprehensive network strategy that ensures the delivery of high-quality healthcare services to our customers.Key...


  • Uxbridge, United Kingdom Cover-More Full time

    Job DescriptionJob SummaryAt Cover-More, we are seeking a highly skilled and experienced professional to lead our global health network strategy. As the Director of Global Health Networks, you will be responsible for developing and implementing a comprehensive network strategy that ensures the delivery of high-quality healthcare services to our customers.Key...


  • london (uxbridge), United Kingdom World Travel Protection Full time

    About the RoleWe are seeking an experienced and strategic leader to join our team as the Director of Global Provider Networks. This is a key role that will be responsible for developing and implementing a global network strategy that aligns with our company's vision and goals.Key ResponsibilitiesDevelop and Implement Global Network StrategyLead the creation...


  • london (uxbridge), United Kingdom World Travel Protection Full time

    About the RoleWe are seeking an experienced and strategic leader to join our team as the Director of Global Provider Networks. This is a key role that will be responsible for developing and implementing a global network strategy that aligns with our company's vision and goals.Key ResponsibilitiesDevelop and Implement Global Network StrategyLead the creation...


  • Uxbridge, United Kingdom Cover-More Full time

    Job Description At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens while travelling. Our extensive experience in global travel risk management...


  • Uxbridge, Greater London, United Kingdom World Travel Protection Full time

    About the RoleThe Director of Global Provider Networks is a critical leadership position responsible for the development and execution of the company's global provider network strategy. This role will play a key part in shaping the future of our business and ensuring we continue to deliver exceptional service to our customers.Key ResponsibilitiesDevelop and...


  • Uxbridge, Greater London, United Kingdom World Travel Protection Full time

    About the RoleThe Director of Global Provider Networks is a critical leadership position responsible for the development and execution of the company's global provider network strategy. This role will play a key part in shaping the future of our business and ensuring we continue to deliver exceptional service to our customers.Key ResponsibilitiesDevelop and...


  • Uxbridge, United Kingdom World Travel Protection Full time

    At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens while travelling.Our extensive experience in global travel risk management positions us as the go-to-choice...


  • Uxbridge, United Kingdom World Travel Protection Full time

    At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens while travelling.Our extensive experience in global travel risk management positions us as the go-to-choice...


  • Uxbridge, United Kingdom World Travel Protection Full time

    At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens while travelling.Our extensive experience in global travel risk management positions us as the go-to-choice...


  • Uxbridge, United Kingdom World Travel Protection Full time

    At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens while travelling. Our extensive experience in global travel risk management positions us as the...


  • Uxbridge, United Kingdom World Travel Protection Full time

    At World Travel Protection (WTP), protecting people is our priority. We take care of corporate and leisure travellers, helping them avoid risks before they escalate and providing them with immediate access to the right experts when an emergency happens while travelling.Our extensive experience in global travel risk management positions us as the go-to-choice...


  • Uxbridge, United Kingdom Cover-More Full time

    Job DescriptionJob SummaryCover-More is seeking a highly experienced and skilled professional to lead our global healthcare provider network strategy. As the Director of Global Health Networks, you will be responsible for developing and implementing a comprehensive network strategy that ensures high-quality, cost-effective healthcare services for our...


  • Uxbridge, United Kingdom Cover-More Full time

    Job DescriptionJob SummaryCover-More is seeking a highly experienced and skilled professional to lead our global healthcare provider network strategy. As the Director of Global Health Networks, you will be responsible for developing and implementing a comprehensive network strategy that ensures high-quality, cost-effective healthcare services for our...