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Account Support Specialist

2 months ago

Brierley Hill, United Kingdom MET Recruitment UK LTD Full time
Job Title: Account Assistant Job Summary: We are seeking a highly organized and detail-oriented Account Assistant to join our team at MET Recruitment UK LTD. As an Account Assistant, you will play a crucial role in supporting the day-to-day running of our key customer accounts. Key Responsibilities: * Supporting the day-to-day running of key customer accounts * Phoning and emailing customers and suppliers to chase product and delivery dates * Dealing with purchase orders and global communications * Manually adopting reports using Excel * Monitoring order books and using a unique system with codes and memory * Providing exceptional customer service, being responsive, reactive, and confident Requirements: * Previous experience in an administrative role is advantageous * Excel proficiency is essential * Strong verbal and written communication skills * Exceptional attention to detail and accuracy * Ability to work collaboratively and effectively individually and within a team The Ideal Candidate: * Effective communication skills to communicate with clients and handle client queries, both in writing and verbally * Provide timely and professional responses to client inquiries, ensuring high levels of customer satisfaction * Complete all documentation with precision and accuracy * Ensure that all client records, order books, and documents are meticulously maintained and up to date * Ensure accurate data is input into all systems and being able to analyze this data * Facilitate effective communication and collaboration between different global departments * Ensure strict adherence to regulatory requirements and standards What We Offer: * A dynamic and supportive work environment * Opportunities for professional growth and development * Competitive salary and benefits package How to Apply: If you are a motivated and organized individual with excellent communication skills, please submit your application, including your resume and a cover letter, to [insert contact information].