Hotel Experience Ambassador

1 week ago


Bournemouth, Bournemouth, United Kingdom Marriott International Full time

Experience the Art of Hospitality

The Bournemouth Highcliff Marriott Hotel, a refreshing retreat along England's beautiful coast, is seeking a skilled Guest Experience Expert to deliver exceptional service to our guests.

What We Offer

  • 28 days holiday a year
  • Pension scheme
  • Incentives
  • Recognition Scheme
  • Employee wellbeing programme
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Associate benefits website
  • Meals on duty, free car parking and use of fitness suite

As a Guest Experience Expert, you will be empowered to move about your space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, you will make transactions feel like part of the experience.

Key Responsibilities

  • Create a safe work place
  • Follow company policies and procedures
  • Maintain confidentiality
  • Protect company assets
  • Uphold quality standards
  • Ensure your uniform, personal appearance, and communications are professional

Marriott International is an Equal Opportunity Employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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