Nutrition and Innovation Lead

6 days ago

Blackburn, Blackburn with Darwen, United Kingdom Pets Choice Ltd Full time

About the Role

Pets Choice Ltd is a leading manufacturer of pet food and pet products, with a passion for delivering high-quality products that meet the nutritional needs of pets. We are seeking an experienced Animal Nutritionist to join our team and play a critical role in developing new and existing nutritionally balanced pet food products.

Key Responsibilities

Technical and Product Development

  • Create technical dossiers to support existing and new marketing claims across our range of products.
  • Conduct research and present key pet nutritional and health trends/concerns to our development and marketing teams.
  • Manage nutritional testing and any recipe modifications of our complete and balanced products to ensure nutritional and regulatory compliance.
  • Build strong relationships with ingredient suppliers.
  • Provide insight on innovative ingredients with potential nutritional and health benefits for pets and recommendations for new product development opportunities.
  • Formulate recipes and conduct production trials for new product development and existing product enhancement projects.
  • Look for opportunities to conduct 'clinical' trials to support product/ingredient claims.
  • Assist with understanding FEDIAF, VMD, and ASA labelling claims – and PARNUTS for any medicinal claims.
  • Create tailored nutritional feeding plans to support weight loss for dogs.

Marketing and Communications

  • Support the creation of social media and communications guidelines for all brands, providing advice on product claims and Q&A's.
  • Research, write, and edit nutritional blogs, articles, and assist with press releases.
  • Provide input and approve pack copy documents and artworks from nutritional and labelling compliance.
  • Attend events, trade shows, exhibitions, or trend seminars and present back findings.
  • Lead change projects if nutritional changes are required.
  • Collate changes to packaging to ensure ongoing packs remain compliant.
  • Audit our products' recipes and pack communications against competitors and contribute to sales materials.

Sales and Customer Support

  • Provide training and education for staff and additional training for trade customers/vets.
  • Present at conferences/events where required.
  • Provide nutritional support to consumers as our in-house nutritionist via email, social media, or telephone.
  • Assist the Customer Service team with queries relating to Shopify, subscriptions, product enquiries, and complaints/concerns.
  • Assist with quality control queries.
  • Provide support for complaints relating to digestive problems to establish if there is a nutritional reason.

Requirements

  • Bachelor's degree in Animal Nutrition.
  • Proven track record of developing and launching successful pet food products.
  • Deep understanding of animal physiology, nutritional needs, and ingredient functionalities.
  • Analytical and research skills.
  • Excellent communication and presentation skills.
  • Ability to be self-sufficient as well as work collaboratively with teams.

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