Ecommerce Brand Strategist

7 days ago


London, Greater London, United Kingdom Lorien Full time £60,000 - £65,000
About Lorien

Lorien is a leading household name in the ecommerce sector, renowned for its exceptional performance and commitment to delivering outstanding customer experiences.

Job Description

CRO & UX Lead

This is a critical appointment for Lorien, as we seek to elevate our customer experience to new heights. As a seasoned CRO & UX Lead, you will be responsible for building on our existing UX foundations across digital channels and driving the development of a world-class customer experience.

Working closely with various departments, you will design and implement CRO strategies, taking ideas from concept to design and testing, all informed by thorough research and data insight. You will join a company that is heavily investing in user experience and will lead a small but knowledgeable team across CRO.

Key Responsibilities:

  • Develop and implement CRO strategies to drive business growth and improve customer experience
  • Lead a team of CRO specialists to design and test user experiences across digital channels
  • Collaborate with cross-functional teams to ensure seamless execution of CRO initiatives
  • Analyze data and insights to inform CRO strategies and optimize user experiences

Requirements

We are seeking a highly skilled and experienced UX & CRO Manager with a strong background in ecommerce and retail. The ideal candidate will be a strong team player and communicator, able to educate all areas of the business on the importance of CRO & UX.



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