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Customs and Air Freight Manager
2 months ago
**Role:** Customs and Air Freight Manager
**Company:** Freight Personnel
**Location:** Heathrow
**Job Type:** Full-time
**About the Role:
We are seeking an experienced Customs and Air Freight Manager to join our team at Freight Personnel. As a key member of our Operations team, you will be responsible for overseeing our customs and airfreight processes, managing air-freight space, and ensuring a high level of service while driving down costs.
Key Responsibilities:
- Set up and manage our ETSF, AEO, and MOU
- Manage end-to-end import and export processes and customs entries
- Liaise with our airfreight partners for booking space
- Manage a team of customs clerks to ensure smooth running of customs processes
- Ensure compliance with all relevant import and export regulations
- Act as the main contact point for customs-related matters for the business
- Design processes and build SOPs, circulate to the business, and ensure they are being followed
- Obtain required air-freight space, monitoring volumes to ensure no delays or waste of space
- Liaise with airfreight providers to drive down costs and improve service
- Manage carriers and handling agents to minimize issues and combat exceptions
- Report to the business on various topics, such as AKE fill rate and airfreight costs
- Work with analysts within the team to create relevant and impactful reporting
Requirements:
- Expert knowledge of imports, exports, and trans-shipments
- Familiar with multiple customs systems
- Strong commercial focus and ability to negotiate
- Experience creating and discharging transit docs (T1, etc.)
- Strong knowledge of customs processes and systems
- Proven track record of building and leading a team
- Experience with bonded goods and bonded clearance