Senior Administrator
2 days ago
About the Role
The Senior Administrator will be responsible for the day-to-day management of the administration team and the administration function of the care home.
Key Responsibilities
- Provide exceptional customer care to residents and families, ensuring a warm and welcoming environment.
- Carry out administration duties in a friendly, efficient, professional, and timely manner.
- Manage financial tasks, including budgeting and financial reporting.
- Recruit and manage staff, ensuring a high level of service delivery.
- Maintain accurate records and reports, including client admission and occupancy records.
- Support the Home Manager with administrative tasks and provide guidance to the administration team.
Requirements
- Previous experience in supervising a team and a proven track record in administration and/or reception.
- Excellent customer service skills and a commitment to delivering excellence in person-centred care.
- Confidence in literacy and numeracy, with a good working knowledge of Microsoft Office.
- Ability to work in a fast-paced environment, juggling multiple tasks and prioritizing effectively.
- Flexibility, approachability, and a willingness to adapt to changing circumstances.
About Us
Colten Care is an award-winning, family-owned, independent care home group with an outstanding reputation in the industry.
We strive to be the best we can, with all 21 of our nursing homes rated at least good and seven outstanding by the CQC, our national regulator.
We offer a range of benefits, including excellent inductions, training, and on-the-job support, real career progression opportunities, annual pay reviews, and more.
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