Network Infrastructure Specialist

4 weeks ago

Bradford, Bradford, United Kingdom Incommunities Full time
About the Role

We are seeking an experienced Networks Infrastructure Analyst to play a key role in the delivery of various projects to improve and update our network infrastructure. As a Networks Infrastructure Analyst, you will bring a strong technical knowledge of data networking and monitoring with experience of supporting 500+ users.

Key Responsibilities
  • Provide a comprehensive, efficient, and secure voice and data network infrastructure, telecommunications, and ICT service.
  • Implement, maintain, administer, and support the LAN & WAN network infrastructure and telecommunications infrastructure, including firewalls, internet content filters, wireless networking, monitoring systems, and remote communication facilities.
  • Ensure secure and efficient implementation, maintenance, and monitoring of the Incommunities CCTV wide area networks.
  • Be responsible for the production and maintenance of comprehensive system build and configuration documentation for all network voice and data-based software and hardware solutions.
  • Be responsible for the backup procedures of all network infrastructure and regular testing of backup routines to ensure the resiliency of Incommunities voice and data infrastructure.
  • Produce and update an annually tested Business Continuity and Disaster Recovery plan for voice and data networked systems.
  • Provide technical advice and guidance on new developments/modules/systems that require integration into Incommunities existing software and hardware environment.
  • Have significant input into writing and enforcing Incommunities ICT security policies.
  • Maintain an up-to-date technical knowledge, ensuring a broad understanding of the latest technologies.
  • Work closely with the Development Team and Business Intelligence team to provide management information and voice and data API integration.
  • Promote and enhance a positive image for Incommunities and the Department of ICT.
  • Work in an efficient, high-pressure section, managing tight timescales, and provide out-of-hours support and deadlines to assist operational units to evaluate and deploy new technology and techniques and to implement appropriate ICT policies and strategies.
  • Take management of technical projects, including indirect management of Incommunities staff working on development, implementation, and maintenance of technology-based systems.
  • Deputise for the ICT Security and Communications Manager as necessary.
  • Lead high-profile projects critical to the success of Incommunities.
  • Manage their own workload and timescales, dealing efficiently with any conflict that may arise in the scheduling of their work.
  • Work closely and professionally with other ICT colleagues to facilitate the secure use of voice and data network systems and facilities.
  • Work closely with and manage delivery by external partners and agencies delivering service level agreements to Incommunities.
  • Ensure that changes integrate effectively with other ICT systems, particularly Incommunities applications and network.
  • Undertake research into complex ICT systems and environments.
  • Monitor ICT developments and practices; attend external meetings, seminars, conferences, and workshops to keep up to date with ICT developments and the implications for Incommunities.
Requirements
  • Experience in an ICT support role, which includes the direct support and maintenance of a data network infrastructure and/or VoIP telephony switch.
  • Understanding of layer 2/3 networks and the TCP/IP model.
  • In-depth knowledge of data networking, VoIP, and network security technologies.
  • Knowledge and understanding of the TCP/IP model and other networking protocols.
  • Formal training/education in data networking.
  • Should be able to demonstrate recent and continuing professional and personal self-development, including equal opportunities.
  • Strong technical knowledge in the area of data networking and monitoring.
  • Knowledge of DNS, DHCP, VPNs, and other common networking protocols.
  • Experience of working in an ICT Infrastructure environment supporting 500+ users.
Benefits
  • Salary from £42,943 up to £54,730, dependent on experience (includes 2 hours contracted OT per week).
  • West Yorkshire Pension Fund membership - current employer contribution is [insert percentage].
  • Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers).
  • 28 days annual leave, which increases to 30 in your 2nd year and 32 in your 3rd year, plus bank holidays.
  • Option to buy and sell annual leave.
  • Training, development, and qualification opportunities.
  • Agile and hybrid working - 2 days per week in the office (BD17 7BN).
  • Corporate health scheme membership.
  • Access to an Employee Assistance Programme.
  • Cycle to work scheme.
  • Free parking onsite.

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